Rich is responsible for driving ECI’s innovation strategy across cybersecurity, cloud, data, and AI. Leading the evolution of our intelligent services portfolio, Rich ensures that innovation is firmly aligned with operational reality, regulatory expectations and client focussed outcomes. He has been a key force behind ECI’s advancement as a Modern Intelligent Service Provider by embedding AI-driven insight, automation, and predictive capability into managed services without compromising governance or trust. His work consistently focuses on helping clients move from reactive technology management to proactive, intelligence-led operations.
Prior to ECI, Rich held senior leadership roles across technology and data, advising investment managers on complex challenges spanning infrastructure modernisation, cyber risk and data intelligence. With more than 25 years of experience, Rich is central to shaping how ECI delivers future ready solutions for its clients. He is widely respected for his ability to translate emerging technologies into practical, defensible strategies for highly regulated environments.
A trusted voice with clients and peers alike, Rich combines technical depth with commercial clarity. His leadership is defined by a clear belief that innovation only matters when it delivers measurable client value which he aligns closely with ECI’s Always Forward approach.
