What is Business Process Automation?

ECI’s Business Process Automation (BPA) service provides the technology and resources for firms to automate repetitive, manual, and time-consuming tasks and processes. BPA can be applied to functions across operations, finance, human resources, trading, portfolio management, risk, and compliance.

Business Process Automation benefits

By automating repetitive tasks, BPA frees up your employees to focus on more strategic and value-added activities like decision-making, innovation, and customer engagement. We work closely with you to gain an understanding of your manual processes, where efficiencies can be made, and execute strategies that leverage robotic process automation (RPA), AI, and machine learning.

Solution highlights

• Improve operational efficiency and streamline document management
• Free up employees for more valuable tasks
• Identify and correct errors and bottleneck in workflows
• Optimize resources to reduce time and cost of operations
• Leverage automations and AI to improve customer service
• Automate audit trails to demonstrate compliance
• Ensure consistent quality and accurate of your products, outcomes, and services

Empower citizen developers
We build the core architecture, platform, and guide rails to provide you with a low code solution upon which users can build automated processes and workflows to optimize and accelerate daily tasks.

Custom developments
Integrate data from other systems and third parties to make them actionable faster and more easily, such as receiving compliance alerts in Teams, or processing PDF reports to extract and structure data within them.

Get more value from your data
As data volumes increase, BPA helps firms to better manage, process and gain insight from large datasets to enable insight.