Announcing Microsoft 365 Copilot general availability and Microsoft 365 Chat

*Microsoft Press Release, September 22, 2023



Today at an event in New York, we announced our vision for Microsoft Copilot—a digital companion for your whole life—that will create a single Copilot user experience across Bing, Edge, Microsoft 365, and Windows. As a first step toward realizing this vision, we’re unveiling a new visual identity—the Copilot icon—and creating a consistent user experience that will start to roll out across all our Copilots, first in Windows on September 26 and then in Microsoft 365 Copilot when it is generally available for enterprise customers on November 1.   

To summarize today’s announcements, here is the product line-up for commercial customers: 

  • Microsoft Copilot in Windows will be available on September 26. It will empower you to create faster and complete tasks with ease and lessen your cognitive load—making once-complicated tasks simple. We’ve made accessing the power of Copilot seamless as it’s always right there for you on the taskbar or with the Win+C keyboard shortcut, providing assistance alongside all your apps. Copilot in Windows will feature the new Copilot icon, the new Copilot user experience, Bing Chat, and will be available to commercial customers for free.
  • Bing Chat Enterprise builds on Microsoft Copilot and adds commercial data protection—so you can be confident your business data is protected and will not leak outside the organization. With Bing Chat Enterprise, chat data is not saved, Microsoft has no eyes-on access, and your data is not used to train the large language models (LLM). Bing Chat Enterprise is available as a standalone for $5 per user per month and is included in Microsoft 365 E3 and Microsoft 365 E5.
  • Microsoft 365 Copilot is your AI assistant at work. It builds on Bing Chat Enterprise but is in a class all its own. It includes enterprise-grade security, privacy, compliance, and responsible AI to ensure all data processing happens inside your Microsoft 365 tenant—using technology Microsoft 365 customers have relied on for years. Microsoft 365 Chat is the new hero experience for Microsoft 365 Copilot and goes far beyond simple questions and answers. It combs across your entire universe of data—all your emails, meetings, chats, documents, and more, plus the web—to solve your most complex problems at work. And it’s integrated into the Microsoft 365 Apps millions of people use every day—Word, Excel, PowerPoint, Outlook, Teams, and more. Already used by tens of thousands of enterprise users in our Early Access Program (EAP) including customers at companies like Visa, General Motors, KPMG, and Lumen Technologies, Microsoft 365 Copilot will be generally available for enterprise customers for $30 per user per month on November 1. 

Microsoft Copilot commercial SKU line-up

Microsoft Copilot commercial SKU line-up chart indicating the features included in Microsoft Copilot, Bing Chat Enterprise, and Microsoft 365 Copilot.

Read on for more details about today’s announcements in Microsoft 365 Copilot, Bing Chat Enterprise, and Copilot in Windows.  

Microsoft 365 Copilot—your AI assistant at work 

In March, we showed you how Copilot can unlock productivity and unleash creativity in the apps that millions of people use every day—Word, Excel, PowerPoint, Outlook, and Teams. Today, we unveiled a new, hero experience in Microsoft 365 Copilot: Microsoft 365 Chat. You saw a glimpse of Microsoft 365 Chat in March, then called Business Chat, but rapid advancements over the last few months have taken it to a whole new level. It’s a powerful new capability in Microsoft 365 Copilot that goes far beyond simple questions and answers to tame the complexity, eliminate the drudgery, and reclaim time at work. Like an assistant, it has a deep understanding of you, your job, your priorities, and your organization. It can find whatever you need in your files (even the files you forgot existed), connect the dots across all your content and context at the speed of light, and even integrate with the apps you use to run your business. Preview customers can access it today on or in Teams when signed in with their work account. In the future, you’ll be able to access it wherever you see the Copilot icon when signed in with your work account.  


Microsoft 365 Copilot

Unlock productivity and unleash creativity in the apps millions of people use every day across work and life.

Enterprise customers should call their Microsoft account representative to purchase Microsoft 365 Copilot beginning on November 1. EAP customers will have the first opportunity to deploy Copilot across their organizations when it is generally available. In addition, we have expanded our EAP to a select group of consumers and small business customers, and are excited to learn more as we scale. 

Over the past few years, the pace and volume of work have only increased. On a given workday, our heaviest users search for what they need 18 times, receive over 250 Outlook emails, and send or read nearly 150 Teams chats.1 Teams users globally are in three times more meetings each week than they were in 2020.2 And on Windows, some people use 11 apps in a single day to get their work done. Microsoft 365 Chat will help everyone lift the weight of work.3 

Learn to work in a whole new way with Copilot Lab

We also announced Copilot Lab to help everyone learn to work iteratively with AI and get the most out of Microsoft 365 Copilot. Just as customers turned to Microsoft in the shift to remote and flexible work, they are relying on us to help people build new work habits for a new AI-powered era of productivity. And we want to help. With Copilot Lab, you can learn to turn a good prompt into a great one, share your favorite prompts with coworkers, and get inspired as we all learn how to work in a whole new way together. Once it’s generally available, Copilot Lab will be integrated into Microsoft 365 Copilot and accessible via a website to all Microsoft 365 Copilot users.  


Unlock productivity and unleash creativity with Microsoft 365 Copilot 

We’re continuing to add new Copilot experiences in the Microsoft 365 apps. All updates will be generally available for commercial customers in November unless noted as “coming soon.”  

Copilot in Outlook helps you stay on top of your inbox and create impactful communication in a fraction of the time.  
Now you can: 

  • Ask Copilot to summarize an email thread to get key information with annotations that help you quickly jump to the source of the summarized content, and suggested action items, replies, and follow-up meetings.  
  • Choose “Sound like me” to match your unique writing style and voice when you’re using Copilot to draft an email.
  • Follow a Teams meeting that you could not attend live, directly from Outlook on your own time. When the meeting starts, Teams notifies participants to record it. When the recording is ready, Copilot notifies you in Outlook.  

Copilot in Word transforms every part of the writing process to make you more creative and efficient.
Now you can:  

  • Ask Copilot for a summary of any document to share as a recap or quickly get up to speed, and Copilot will now deliver a more in-depth bulleted summation with all the information you need. 
  • Ask Copilot to “rewrite” a paragraph, then scroll through a series of options to see what fits best. You can then adjust the rewrite tone to make it more neutral, casual, or professional. 
  • Refine a prompt by asking Copilot to do things like “make answer more concise” or “add a column in the table for the project owner.”  
  • Save time on formatting by asking Copilot to generate a table from your copy. 

Animation showing user selecting Copilot in Word to help visualize content from the Word document into a table and adding more details to fine-tune the table.

Copilot in Excel enables anyone to analyze and visualize data like a data analyst.  
Now you can: 

  • Work with Copilot in Excel to help analyze, format, and edit your data to gain deeper understanding and insights. 
  • Quickly add a formula column, highlight key data with a prompt like “make all cells red where the value is under 1000,” filter and sort your data, and ask questions to instantly uncover key insights. 
  • Use Copilot to access advanced analytics; create powerful, professional visualizations, generate forecasts, and save time sorting through data with Python in Excel