Contact Support

North America

California: 415-615-5250

Canada: 647-361-4869

Connecticut: 203-504-7000

Illinois: 312-638-0803

Massachusetts: 617-217-3200

Minnesota: 612-424-2965

New York: 212-954-0660

Texas: 972-755-4480

International 

London: +44 207 071 6800

Hong Kong: +852 3189 0100

Singapore: +65 6622 2333

Alphaserve Service Desk

New York: 212-763-5555

Philadelphia: 212-763-5555

US-based ECI employees observe the holidays below:

• January 1, 2021 – New Year’s Day
• January 18, 2021 – Martin Luther King Jr. Day
• February 15, 2021 – President’s Day
• April 2, 2021 – Good Friday
• May 31, 2021 – Memorial Day
• July 5, 2021 – Independence Day
• September 6, 2021 – Labor Day
• November 25, 2021 – Thanksgiving Day
• November 26, 2021* – Day After Thanksgiving Day (*Offices closes at 1:00 p.m. ET
• December 24, 2021 – Christmas Day

Hong Kong-based ECI employees observe the holidays below:

• 1 January 2021 – The first day of January
• 12 February 2021 – Lunar New Year's Day
• 14 February 2021 – Lunar New Year's Day
• 15 February 2021 – Lunar New Year's Day
• 2 April 2021 – Ching Ming Festival
• 4 April 2021 – Good Friday
• 5 April 2021 – Easter Monday
• 1 May 2021 – Labour Day
• 19 May 2021 – The Birthday of the Buddha
• 14 June 2021 – Tuen Ng Festival
• 1 July 2021 – Hong Kong Special Administrative Region Establishment Day
• 1 October 2021 – National Day
• 4 October 2021 – The day following the Chung Yeung Festival
• 27 December 2021 – Christmas Day (Observed)

UK-based ECI employees observe the holidays below:

• 1 January 2021 – New Year’s Day
• 2 April 2021 – Good Friday
• 5 April 2021 – Easter Monday
• 3 May 2021 – May Bank Holiday
• 31 May 2021 – Spring Bank Holiday
• 20 August 2021 – August Bank Holiday
• 27 December 2021 – Christmas Day
• 28 December 2021 – Boxing Day

Singapore-based ECI employees observe the holidays below:

• 1 January 2021 – New Year’s Day
• 12 February 2021 – Chinese New Year
• 14 February 2021 – Chinese New Year
• 2 April 2021 – Good Friday
• 1 May 2021 – Labour Day
• 11 May 2021 – Hari Raya Puasa
• 26 May 2021 – Vesak Day
• 20 July 2021 – Hari Raya Haji
• 9 August 2021 – National Day 
• 4 November 2021 – Deepavali
• 24 December 2021 – Christmas Day Observed