Contact ECI Support

 

If you are a client in need of remote assistance, please call our 24x7x365 Service Desk or email us at
helpdesk@eci.com

 

North America

California: 415-615-5250

Canada: 647-361-4869

Connecticut: 203-504-7000

Illinois: 312-638-0803

Massachusetts: 617-217-3200

Minnesota: 612-424-2965

New York: 212-954-0660

Texas: 972-755-4480

International 

London: +44 207 071 6800

Hong Kong: +852 3189 0100

Singapore: +65 6622 2333

 

Alphaserve Service Desk

New York: 212-763-5555

Philadelphia: 212-763-5555

 


 

ECI Holiday Schedule

 

US-based ECI employees observe the holidays below:

  • January 17, 2022 – Martin Luther King Jr. Day
  • February 21, 2022– President’s Day
  • April 15, 2022 – Good Friday
  • May 30, 2022 – Memorial Day
  • June 20, 2022 – Juneteenth Day
  • July 4, 2022 – Independence Day
  • September 5, 2022 – Labor Day
  • November 24, 2022 – Thanksgiving Day
  • November 25, 2022* – Day After Thanksgiving Day (*Offices closes at 1:00 p.m. ET
  • December 26, 2022 – Christmas Day (Observed)
  • January 2, 2023 – New Years Day (Observed)

Hong Kong-based ECI employees observe the holidays below:

  • 1 February 2022 – Lunar New Year
  • 2 February 2022 – Second Day of Lunar New Year
  • 3 February 2022 – Third Day of Lunar New Year
  • 5 April 2022 – Ching Ming Festival
  • 15 April 2022 – Good Friday
  • 18 April 2022 – Easter Monday
  • 2 May 2022 – Labour Day (Observed)
  • 9 May 2022 – The Birthday of the Buddha (Observed)
  • 3 June 2022 – Tuen Ng Festival
  • 1 July 2022 – Hong Kong Special Administrative Region Establishment Day
  • 12 September 2022 – Mid-Autumn Festival (observed)
  • 1 October 2022 – National Day
  • 4 October 2022 – Chung Yeung Festival
  • 26 December 2022 – Boxing Day
  • 27 December 2022 – Christmas Day (Observed)

UK-based ECI employees observe the holidays below:

  • 3 January 2022 – New Year’s Day (Observed)
  • 15 April 2022 – Good Friday
  • 18 April 2022 – Easter Monday
  • 2 May 2022 – May Bank Holiday
  • 2 June 2022 – Spring Bank Holiday
  • 3 June 2022 – Platinum Jubilee Bank Holiday
  • 29 August 2022 – Summer Bank Holiday
  • 26 December 2022 – Boxing Day
  • 27 December 2022 – Christmas Day (Observed)

Singapore-based ECI employees observe the holidays below:

  • 1 February 2022 – Chinese New Year
  • 2 February 2022  – Chinese New Year
  • 15 April 2022 – Good Friday
  • 2 May 2022 – Labour Day (Observed)
  • 3 May 2022 – Hari Raya Puasa
  • 16 May 2022 – Vesak Day (Observed)
  • 12 July 2022 – Hari Raya Haji (Observed)
  • 9 August 2022 – National Day 
  • 24 October 2022 – Deepavali
  • 26 December 2022 – Christmas Day Observed