Contact ECI Support
If you are a client in need of remote assistance, please call our 24x7x365 Service Desk or email us at
helpdesk@eci.com
North America
California: 415-615-5250
Canada: 647-361-4869
Connecticut: 203-504-7000
Illinois: 312-638-0803
Massachusetts: 617-217-3200
Minnesota: 612-424-2965
New York: 212-954-0660
Texas: 972-755-4480
International
London: +44 207 071 6800
Hong Kong: +852 3189 0100
Singapore: +65 6622 2333
Alphaserve Service Desk
New York: 212-763-5555
Philadelphia: 212-763-5555
ECI Holiday Schedule
US-based ECI employees observe the holidays below:
- January 17, 2022 – Martin Luther King Jr. Day
- February 21, 2022– President’s Day
- April 15, 2022 – Good Friday
- May 30, 2022 – Memorial Day
- June 20, 2022 – Juneteenth Day
- July 4, 2022 – Independence Day
- September 5, 2022 – Labor Day
- November 24, 2022 – Thanksgiving Day
- November 25, 2022* – Day After Thanksgiving Day (*Offices closes at 1:00 p.m. ET
- December 26, 2022 – Christmas Day (Observed)
- January 2, 2023 – New Years Day (Observed)
Hong Kong-based ECI employees observe the holidays below:
- 1 February 2022 – Lunar New Year
- 2 February 2022 – Second Day of Lunar New Year
- 3 February 2022 – Third Day of Lunar New Year
- 5 April 2022 – Ching Ming Festival
- 15 April 2022 – Good Friday
- 18 April 2022 – Easter Monday
- 2 May 2022 – Labour Day (Observed)
- 9 May 2022 – The Birthday of the Buddha (Observed)
- 3 June 2022 – Tuen Ng Festival
- 1 July 2022 – Hong Kong Special Administrative Region Establishment Day
- 12 September 2022 – Mid-Autumn Festival (observed)
- 1 October 2022 – National Day
- 4 October 2022 – Chung Yeung Festival
- 26 December 2022 – Boxing Day
- 27 December 2022 – Christmas Day (Observed)
UK-based ECI employees observe the holidays below:
- 3 January 2022 – New Year’s Day (Observed)
- 15 April 2022 – Good Friday
- 18 April 2022 – Easter Monday
- 2 May 2022 – May Bank Holiday
- 2 June 2022 – Spring Bank Holiday
- 3 June 2022 – Platinum Jubilee Bank Holiday
- 29 August 2022 – Summer Bank Holiday
- 26 December 2022 – Boxing Day
- 27 December 2022 – Christmas Day (Observed)
Singapore-based ECI employees observe the holidays below:
- 1 February 2022 – Chinese New Year
- 2 February 2022 – Chinese New Year
- 15 April 2022 – Good Friday
- 2 May 2022 – Labour Day (Observed)
- 3 May 2022 – Hari Raya Puasa
- 16 May 2022 – Vesak Day (Observed)
- 12 July 2022 – Hari Raya Haji (Observed)
- 9 August 2022 – National Day
- 24 October 2022 – Deepavali
- 26 December 2022 – Christmas Day Observed