Artificial intelligence and data-driven decision-making are redefining what it means to manage technology. For years, Managed Service Providers (MSPs) have supported financial firms by keeping systems secure, stable and scalable. But today, that model is outdated and insufficient for regulated industries’ technology needs.
As AI, automation and data governance become central to how regulated firms operate, the traditional MSP model must evolve. ECI’s Modern Intelligent Service Provider (MiSP) model brings together managed IT, embedded security and governed intelligence into a single approach. Rather than simply supporting technology, ECI helps firms manage, protect and apply intelligence across their organisation – securely and compliantly.
This evolution defines who we are. We’re the intelligence behind secure digital transformation in regulated markets - helping financial firms in the alternative investments sector operate with confidence, control and complete clarity.
The financial industry is entering a new era where data, security and strategy are inseparable.
Alternative investment firms depend on data - from market feeds, portfolio analytics, metrics and investor reporting. Yet, too many firms remain burdened by siloed systems, manual workflows and reactive security.
The MiSP bridges that gap. It’s a natural progression from the MSP model: instead of focusing solely on infrastructure uptime, the MiSP builds an intelligent ecosystem where data flows securely, AI operates responsibly, and insights translate into faster, smarter decisions.
In short, the MISP manages the Intelligent layer of the enterprise.
An MiSP unites the traditional strengths of a modern MSP - reliability, scalability and security - with next-generation intelligence capabilities:
Data Engineering and Integration: Building unified, governed data architectures that enable real-time analytics and AI readiness.
Decision Intelligence: Turning data into predictive insight that supports strategy, not just operations.
For regulated industries, this means firms can modernize confidently - achieving innovation without compromising control.
Firms are inundated with structured and unstructured data from diverse sources. Legacy systems can’t handle the scale or complexity. An MiSP centralizes data architecture through cloud-based warehouses, governed pipelines and intelligent automation - enabling seamless access, transformation and analysis.
The regulatory landscape - shaped by the SEC, FCA and MAS - now demands total transparency and continuous protection. An MISP integrates cybersecurity and compliance by design, ensuring every dataset and process remains auditable, encrypted and resilient.
AI promises faster insights and competitive advantage, but only if the foundations are right. An MiSP prepares firms for this shift - cleansing data, standardizing metadata, and integrating governance so that every AI output is explainable, compliant and reliable.
As a Modern Intelligent Service Provider, ECI provides the intelligence infrastructure behind the world’s leading alternative investment firms.
Our integrated services span:
Cybersecurity built-in: Continuous protection with 24/7 monitoring, threat detection, and compliance automation.
Applied AI: Practical, performance-driven AI adoption that accelerates productivity and clarity.
Everything we deliver is anchored in a proven framework of people, process and technology - industry-certified experts, secure workflows, and future-ready platforms.
Managed services models are not obsolete – they’re evolving. The funds that will lead in the next decade are those that master both management and intelligence, ensuring their infrastructure runs flawlessly while their data and AI systems continuously learn, adapt and improve.
That’s the modern MSP. That’s the MiSP.
At ECI, we’re proud to be at the forefront of this transformation - delivering secure, intelligent, and connected services that power the world’s most sophisticated financial firms.
Get in touch with us to find out how we can help shape the future of your firm.
