TAKE ADVANTAGE OF THE LATEST IN DIGITAL INNOVATION
ECI's DIGITAL INNOVATION SERVICES
This service starts with an application assessment to identify projects that offer a clear path to improved customer experience and/or ROI. For the identified opportunities, the legacy application(s) will be modernized by updating the platform infrastructure, the internal architecture, and/or updating its features. The updated application will be suitable for a cloud architecture and release patterns, specifically microservices DevOps.
A modern cloud infrastructure is leveraged most effectively by implementing DevOps, which dramatically increases the velocity of application and service delivery. Our services are available to help transition your current methodologies and tools, to provide specific project-based work, or to augment your staff on an ongoing basis.
Automation has changed the way people work. Today’s process automation initiatives often involve data and cloud technologies to understand the workflows that are currently being performed manually and derive the conditions under which they can be automated. Our team will work with you to reimagine processes with human and digital intelligence to ensure your staff is focused on the highest value tasks while reducing risks of human error associated with repetitive work.
Data is the new currency, but without an innovative approach to data warehousing, security, and governance, organizations will not be able to capitalize on the value of their data, particularly where machine learning and AI could transform outcomes. Our Managed Data Services will ensure your data infrastructure supports your business objectives through the use of appropriate tools, automation, analytics, and oversight.
CASE STUDY: STREAMLINING AN INSURANCE PROVIDER'S BACK OFFICE WITH PROCESS AUTOMATION
The Challenge: A leading insurance provider was faced with an organizational effort to reduce the overall operation costs of key functions. While IT leadership knew process automation was an opportunity, they weren’t sure where to start or how to effectively roadmap an automation program.
The Solution: ECI's Process Automation initiative started with an assessment of the current back-office processes. The next step was making strategic decisions on which processes to automate from ROI and Time to Value perspective.
CASE STUDY: MANAGED DATA INTEGRATION WITH MAJOR BANKING COMPANIES FOR SECURE DATA SHARING
The Challenge: A Fortune 100 financial services firm aimed to create a brand new service to enable their customers to securely share data with third-party applications like Mint.com. This required complex API integrations and program management that the client struggled to effectively staff.
The Solution: Given the importance of security and API scalability, our engineering leadership created a roadmap for a cloud-based architecture. From there, we deployed both React and Node engineers to accelerate execution and client onboarding.