Five Qualities to Look for in a 24x7 Help Desk
Five Qualities to Look for in a 24x7 Help Desk
By Kulvinder Gill Tuesday, April 23rd, 2019

When evaluating technology providers, there are a number of factors to consider when determining which is the best fit for your firm. One important, and often overlooked, criterion is the quality of the Help Desk. Firms rely heavily on technology, but no technology is completely infallible. In the event of an unexpected issue, having a knowledgeable, experienced Help Desk at your fingertips is essential. In today's blog article, we will take a look at some critical considerations and provide guidelines for what to look for when selecting a Help Desk provider for your firm. 

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Signs It's Time to Upgrade from Your Mom & Pop IT Shop
Signs It's Time to Upgrade from Your Mom & Pop IT Shop
By Olivia Munro Tuesday, March 19th, 2019

As investment management firms grow, the cyber threat landscape evolves and new and improved technologies emerge, it is critical for firms to outsource their IT to a managed service provider who they rely on to provide the best possible support, service and products. Continue reading for five signs that your firm has outgrown their 'Mom & Pop' IT shop and is ready for an upgrade.

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