Hedge IT Blog

Blog Posts By Kulvinder Gill

Planning for Routine IT Maintenance: Best Practices to Follow
Planning for Routine IT Maintenance: Best Practices to Follow
By Kulvinder Gill Thursday, May 30th, 2019

When it comes to keeping your firm’s IT infrastructure running smoothly, it’s critical to perform routine maintenance. Whether you manage your own technology or rely on an outsourced service provider, maintenance plays an important role in keeping your IT running at full speed. Setting priorities and expectations ahead of time will ensure your maintenance is performed successfully and does not negatively impact your firm.

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Five Qualities to Look for in a 24x7 Help Desk
Five Qualities to Look for in a 24x7 Help Desk
By Kulvinder Gill Tuesday, April 23rd, 2019

When evaluating technology providers, there are a number of factors to consider when determining which is the best fit for your firm. One important, and often overlooked, criterion is the quality of the Help Desk. Firms rely heavily on technology, but no technology is completely infallible. In the event of an unexpected issue, having a knowledgeable, experienced Help Desk at your fingertips is essential. In today's blog article, we will take a look at some critical considerations and provide guidelines for what to look for when selecting a Help Desk provider for your firm. 

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