Monterey Capital Management Partners with EIC to Leverage the Support of an Expert IT Helpdesk, Enabling Smooth Business Operations
Established Singapore-based Hedge Fund, Monterey Capital Management, partnered with ECI in 2012 to leverage the support of an expert IT helpdesk around-the-clock, 365 days a year.
Launched in 2008
About Monterey Capital Management
Monterey Capital Management is a hedge fund made up of a team of trading and investment professionals. The fund is headquartered in Singapore.
ECI supports the fund's IT operations in Singapore, as well as on-the-go, providing users with 24x7x365 helpdesk support and facilitating emails and applications via Microsoft Outlook 365.
"Since launching the fund in 2008, we found that IT was becoming an integral part of our daily operations, so, four years on we decided it was time to partner with a managed services provider, to ensure our firm and its users have all the support they need. We had already heard about ECI as many of our fellow industry funds and firms leverage their services. But, what truly appealed to us is ECI's vast experience in supporting hedge funds and the financial services sector specifically, as well as its industry reputation for delivering exceptional client service".
"Partnering with ECI has enabled us to share the burden of making important IT decisions. As the trusted experts in their field, they have also helped us to align our IT with our overall business goals and strategy".
- Kentaro Nakata, Chief Operating Officer, Monterey Capital Management
How ECI Has Helped: From 24x7x365 IT Support to Hosting Emails and Applications via Microsoft Outlook 365.
Since partnering with ECI, Monterey Capital decided to migrate their emails to the cloud, via Microsoft Outlook 365, enabling the firm to securely support users in all locations, whether remote or in the office. With business applications hosted on the cloud, Monterey Capital has been able to boost collaboration between users, as well as save time and money previously spent on server maintenance. In addition to this, the firm's disaster recovery practices are more effective knowing records are easily recoverable through leveraging the cloud for emails and applications.
Monterey Capital relies on ECI's team of IT professionals for helpdesk support 24x7x365. Not having to build and maintain an in-house IT team means the firm can focus solely on trading and investment, whilst knowing they have complete access to a team of seasoned IT experts to provide advice, solutions and support at any time.
Monterey Capital is working with ECI to build out its IT roadmap. In addition to emails and applications, the firm is looking to deploy a complete migration to the cloud in the near future, to reduce dependency and costs associated with having hardware in the office.