Isles Ranch Partners Gains Flexibility and Security by Selecting ECI's Private Cloud
Isles Ranch Partners, established in 2012, is an alternative investment management group targeting opportunistic, value-driven investments primarily in the residential acquisition, development and construction (AD&C) space. Isles Ranch combines the expertise and institutional-quality approach to investments found at large funds with the flexibility and entrepreneurial approach of a small firm.
The company utilizes this unique combination of skill sets to target value-driven investments typically in the $2 million to $30 million range, a niche often too small for large institutional funds, but too large or complex for smaller or non-institutional investors. The firm has a team of 16 professionals dispersed across three locations: Newport Beach (CA), Minneapolis (MN), and Dallas (TX).
About Isles Ranch Partners
Isles Ranch Partners is an alternative investment management group with approximately $850 million of capital commited across 39 projects. The firm targets opportunistic, value-driven investments primarily in the residential acquisition, development and construction (AD&C) space.
Founded in August 2012, the firm has a team of 19 professionals in Newport Beach, Minneapolis and Dallas.
Launched in 2012
Newport Beach, CA
Isles Ranch began its search for a technology consulting partner and cloud platform in 2012. As a startup fund, the firm required a robust portfolio of services and support from an IT provider that would help build a world-class technology environment and support a prosperous future for the company. Following a rigorous, competitive tending process, Isles Ranch selected ECI as their chosen IT service provider. Isles Ranch based this decision on ECI's fully managed IT solutions, wealth of experience and knowledge in the technology and finance industries, outstanding client service and 24x7x365 global support.
To increase IT efficiency and realize cost-savings, Isles Ranch leverages ECI's IT team. ECI's engineers visit the client onsite to immediately assist with any IT administration tasks and employee tech support. The company also manages Isles Ranch's equipment orders and hardware setup. These services have proven to be invaluable for the client, ensuring their IT infrastructure remains secure, resilient, available and robust.
"ECI delivers unparalled service and consulting to Isles Ranch and ensures that our IT and business operations run flawlessly. ECI goes above and beyond contractual IT obligations and has become a valued extension of our firm. We couldn't have selected a better technology partner and look forward to future business endeavours with the ECI team".
- Lynn Fontaine, Office Manager, Isles Ranch Partners
How ECI has helped: From Private Cloud to Global Help Desk Support and Voice Solutions
Isles Ranch selected ECI's Managed Suite cloud platform due to the company's excellent customer service, best of breed technology and multifaceted suite of services we have built within the cloud. ECI's Managed Suite is a fully managed IT solution that couples essential business applications with a highly secure infrastructure. Key features of the platform that appealed to Isles Ranch include, but are not limited to:
- highly redundant IT infrastructure that is professionally managed and monitored 24x7x365
- multiple security layers that include eSentire's Intrusion Detection and Data Prevention monitoring
- Varonis' tools for enterprise-class file sharing, synchronization and data governance capabilities
- built-in disaster recovery to ensure the business continues to prosper in the event of an outage
ECI's Private Cloud is the ideal solution for Isles Ranch because it allows the company to grow seamlessly. Since their partnership team began, Isles Ranch has relocated four times. The company opened offices in Minnesota and Dallas and relocated twice in California to accomodate for the firm's rapid expansion. ECI's Private Cloud was able to deliver the high performance, flexibility, applications and exceptional user experience required to make these relocations as stress-free as possible for the client.
Isles Ranch also benefits from ECI's 24x7x365 Global Support Desk, which acts as the firm's virtual CTO. The client leverages this service for all of their IT needs and questions, a resource that has become integral in maintaining their day-to-day operations. If an issue arises outside of business hours, ECI's support desk reacts immediately and proactively resolves any problems. The responsive support is extremely helpful and ensures Isles Ranch's technology environment remains secure and resilient at all times. Isles Ranch values this service because it eliminates technology issues from escalating internally and mitigates the potential impact on their IT infrastructure.
As an Avaya Business Partner, ECI Delivers premier voice solutions for Isles Ranch. An ECI project manager and engineering team managed the entire implementation process of Avaya IP office, in addition to, transferring the client's voice solution during multiple office relocations. Avaya offers a broad array of unified communications solutions that help firms increase productivity, improve response times and reduce costs by integrating multiple forms of communications including voice, email, instant messaging, video and turrets.
ECI is focused on supporting Isles Ranch throughout the complete process and provided expert guidance on establishing a core communications foundation. To ensure maximum system performance, reliability and availability, ECI delivers ongoing maintenance and support to the client. ECI'S voice consultants and engineers hold certifications and have extensive knowledge in creating tailored solutions that meet the client's precise business requirements and budget.