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New Survey: Exploring Global Technology and Cybersecurity Priorities in the Investment Industry

By Olivia Munro,
Thursday, March 7th, 2019

With new technology emerging, cloud computing becoming the new norm and cybersecurity threats growing exponentially, how does this impact investment management firms across the globe? To gain a better understanding of industry IT priorities, Eze Castle Integration, in partnership with Microsoft and IDG Reserach, conducted a survey of 150 senior-level executives from the United States and United Kingdom. The findings cover technology priorities, cybersecurity plans and concerns, outsourcing attitudes and trends, and IT budgeting.

Continue reading for a synopsis of our findings, or to view the full report, you can access The 2019 Global Investment Management Survey: Understanding Industry IT Priorities and Spending HERE.

To download the full 2019 Global Investment Management Survey: Understanding Industry IT Priorities and Spending, click here.

Categorized under: Trends We're Seeing  Cloud Computing  Security  Outsourcing  Hedge Fund Operations  Infrastructure 



The Importance of Cybersecurity

By Eze Castle Integration,
Tuesday, March 5th, 2019

Did you know that the global average cost of a data breach is $3.86 million? Or, that the average cost incurred for each record of lost or stolen sensitive and confidential information has increased by almost five (5) percent since 2017? A recent study found that breaches are only getting bigger; and I think we have the evolving sophisticated cyber threats that continue to surface. 

Categorized under: Security  Disaster Recovery  Hedge Fund Operations  Hedge Fund Regulation  Infrastructure  Business Continuity Planning  Software  Trends We're Seeing 



Webinar Replay: IT Priorities for 2019: Cloud, Security and Technology for Investment Firms

By Olivia Munro,
Thursday, January 31st, 2019

In a recent webinar, Eze Castle Integration's experts discussed IT priorities for investment firms in 2019 including: 

  • Outsourcing to the Cloud: From public to private to hybrid, cloud outsourcing trends for 2019 and beyond

  • The New Age of Security: Required safeguards to securely leverage the cloud and operate in 2019

  • Leveraging Technology and Tools: The best-in-class technologies and tools your peers are utilizing

Continue reading for a recap of the webinar, or scroll to the bottom of the page to watch a replay of the presentation!

Cloud:

By now, we know that cloud outsourcing is inevitable. Whether you’ve already moved to the cloud, or plan on moving soon, the most important thing is that you have the appropriate layers of security to ensure your sensitive data and information is protected.

  • Ultimately, you’re looking for a single, secure and seamless solution on any cloud path your firm selects.

  • If you aren’t sure which cloud model is the best fit for your firm, you can bring in a consultant (hint: think Eze!) to help you choose which model is best for your firm specifically.

Security First Approach

Again, whichever model you choose, taking a security-first approach is the key to success in 2019. With potential threats such as malware, social engineering, external hacking, and insider data leakage/theft, mobile device theft and physical security attacks, it's critical to have an up-to-date understanding of the threat landscape to protect what your valuable data and implement the appropriate layers of security.

A security-first approach requires different components in order to create a secure foundation to operate a company such as:

  • Multi-factor Authentication

  • Email Security Components

  • Web Filtering

  • Access Auditing

  • Cybersecurity/Advance Security Measures

  • Employee Security Training

Categorized under: Cloud Computing  Security  Infrastructure  Trends We're Seeing 



Building a Technology Platform to Meet Your Goals

By Amisha Shah ,
Tuesday, January 29th, 2019

Technology plays a vital role in determining how successful organisations are in meeting their goals. Together, the right technology and IT strategy enables a firm to practice agility through adapting its business models to changing needs of the firm, as well as enhancing existing services and products to meet the ever-evolving needs of the market. Having the right security practices in place is also fundamental to ensuring a firm’s reputation remains intact no matter how aggressive the cyber threat landscape may become.

This blog article will share steps to building the best technology platform to deliver your organisational goals in today’s digital age.

Categorized under: Cloud Computing  Security  Operational Due Diligence  Outsourcing  Help Desk  Infrastructure 



2019 New Year's IT Resolutions for Investment Management Firms

By Olivia Munro,
Thursday, January 3rd, 2019


With the new year now upon us, what better time to create your 2019 resolutions for your firm's IT strategy! As we know, the threat landscape is constantly evolving, cloud computing has gained momentum and is now widely accepted in the investment management industry, and new technologies and trends are emerging to support firms with their IT and operational needs.

Continue reading for Eze Castle Integration's recommendations for IT resolutions for 2019:

1.) Create a Cybersecurity Incident Response Plan

As the experts in the industry say, it's not if, but when, a cybersecurity incident will occur. According to a recent report by TechCrunch, cyber attacks are set to spike again in 2019, meaning firms need to continue to stay on top of cybersecurity best practices, utilizing layers of security to protect sensitive data, of course, have a Cybersecurity Incident Response Plan. This includes creating an Incident Response Team consisting of members throughout different departments in the organization, and mapping out the steps to take before, during and after a security incident.

2.) Develop a Written Information Security Plan

Building on this, developing a Written Information Security Plan, or a WISP, is critical to securing your information, but also required if your firm is registered with the SEC. Having documentation of your firm's plan and systems in place to protect personal information and sensitive company information can help mitigate threats and risk against and protect the integrity, confidentiality, and availability of your firm's data.
 

3.) Create a comprehensive employee security training program

If you don't have an employee training program, it is critical that you create one in 2019. If you already have an existing employee training program, you must periodically audit this program, ensuring it is both effective and current. Having a managed phishing and training program is an effective way to train employees on how to spot and report phishing and social engineering attempts. These simulated phishing attacks against your employees provide real-time and interactive training. 

Categorized under: Cloud Computing  Security  Outsourcing  Private Equity  Disaster Recovery  Hedge Fund Operations  Help Desk  Infrastructure  Communications  Business Continuity Planning  Trends We're Seeing 



A Quick Guide to Stabilising IT Spend

By Amisha Shah ,
Tuesday, December 4th, 2018

It’s no secret that technology is the key to seamless business operations. This explains the increase in IT needs and spend we have seen over the years. Moreover, a report from Gartner predicts that spend will increase by up to three percent by 2020, and more so thereafter.

Being cost savvy whilst reaping the benefits of technology and infrastructure advances is the ultimate balance Finance Directors across the globe wish for. Is this possible to achieve, you ask? Yes, we say. Keep reading for three four considerations.

Categorized under: Cloud Computing  Outsourcing  Infrastructure 



Preparing Your Tech Infrastructure for the Future

By Amisha Shah ,
Tuesday, November 6th, 2018

Having a strong technology infrastructure in place is the backbone to any successful business. It helps firms to ensure uptime, unlock maximum operating efficiency and be risk-averse. A ‘strong’ infrastructure model is futureproof. It’s capable of responding quickly and effectively to any new opportunities and threats in the ever-evolving landscape that businesses operate in. Firms today are encouraged to evaluate their existing IT, and to think about shifting from a traditional, sluggish and inflexible structure to a more fluid model.


Keep reading for three key considerations to help your business achieve a futureproof stance.

Categorized under: Cloud Computing  Security  Disaster Recovery  Infrastructure 



Four Scary Signs It's Time to Break up with Your IT Provider

By Eze Castle Integration,
Tuesday, October 30th, 2018

Broken HeartIn any relationship, when things are good, they’re usually pretty good. And when things are bad, sometimes they are really bad. There may come a point when you need to evaluate whether you’re still a good fit together.
 
Just like with a romantic relationship, your firm’s connection to a service provider (especially an infrastructure/cloud provider you rely on daily) should be strong enough to withstand a few hiccups and healthy enough to warrant open communication at all times. In some cases, it might be clear that you’re in a good place and moving forward together, but sometimes there are sure signs it’s time to call it quits.
 
Here are a few of those signs:

1. Your provider’s service levels are not up to snuff.

Maybe you recently experienced a major service outage or find that you not-so-conveniently have to work around confusing and interrupting maintenance schedules during work hours. You’re constantly frustrated and don’t feel like you are receiving the level of support that was agreed to – both verbally and as part of your Service Level Agreement (SLA).

Your SLA should clearly indicate the uptime standard (e.g. 99.995% availability) as well as repercussions to any breaches in the contract (for example, service credits) and associated RPOs if disaster recovery is involved

Categorized under: Cloud Computing  Security  Outsourcing  Disaster Recovery  Hedge Fund Operations  Help Desk  Infrastructure  Communications  Trends We're Seeing 



Outsourcing in the Alternative Investment Management Industry: Navigating Cyber, Legal and Operational Risks + Webinar Replay

By Amisha Shah,
Thursday, October 25th, 2018

Investment firms are increasingly drawn to outsourcing to manage complex technology and operational requirements. And, of course, with this evolution comes a range of considerations. In a recent webinar, Eze Castle Integration’s Executive Director, Dean Hill, and, Lawrence Brown, Information, Communications and Technology Partner at law firm Simmons & Simmons, explored the cyber, legal and operational risks for firms looking to outsource.

Watch the full webinar replay here

Categorized under: Outsourcing  Cloud Computing  Security  Operational Due Diligence  Disaster Recovery  Infrastructure  Business Continuity Planning  Trends We're Seeing 



Five Benefits of Using a Managed Services Provider for Law Firms

By Amisha Shah,
Tuesday, October 16th, 2018

Technology has changed the working world and continues to do so as it evolves at a rapid speed. Law firms around the globe have seen a significant improvement in the speed and efficiencies of business processes, gained from IT advances over the past two decades. Equally, the number of threats and risks targeting firms are on the rise. Cyber-attacks and social engineering methods are becoming increasingly sophisticated and deceptive in their approach to steal confidential client and firm data. For example, law firm Mossack Fonseca was under international scrutiny when more than 11.5 million firm documents, coined as ‘The Panama Papers’, were leaked in 2017. More recently, we’ve seen reputable businesses such as Facebook and British Airways fall victim to malicious breaches. As a result, firms and their clients are becoming more risk averse and paying greater attention to the security measures and practices in place to protect their reputation. And, with October globally recognised as ‘Cybersecurity Awareness Month’, there is no better time for firms to assess and strengthen any defence practices in place.

The support of a trusted managed services provider can help your firm keep on top of all things IT and leverage new innovations to retain and build your client base - all whilst boosting your operating efficiency as a business. Consider these top five reasons for partnering with a trusted managed services provider to see how you can take your firm to the next level.

Categorized under: Cloud Computing  Security  Operational Due Diligence  Outsourcing  Help Desk  Infrastructure 



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