Blog Entries from 12/2018
We'd like to take this moment to wish all of our clients, partners, friends, and colleagues Happy New Year 2019!
Categorized under: Trends We're Seeing
As we wrap up 2018 and start looking forward to 2019, we thought it would be helpful to share some of our favorite cybersecurity articles from this year!
You may also want to check out the launch of our online Cybersecurity Information Center, three new whitepapers and a series of educational webinars.
Now is the perfect time for firms to reflect on what’s often classed as a key contributing factor to cyber breaches – its employees. We hate to admit it, but human error tends to be the weakest link of any defense practices firms have in place. The IBM X-Force Threat Intelligence Index 2017 advises that simply having the right technology is not enough to ensure protection from threats we’ve seen grow in frequency and sophistication, of late. Reputable airline, British Airways, is one of many businesses to fall victim to a reputation damaging data breach in 2018, compromising the personal and financial details of approximately 380,000 customers.
Read more on how to build a strong human firewall for your firm here.
With the holiday season upon us, we'd like to take this moment to wish all of our clients, partners, friends, and colleagues Happy Holidays and a healthy, successful 2019!
As hedge funds continue to grow and prosper, the need for a “one-stop shop” IT
provider is becoming increasingly necessary. As a fund manager, your job is demanding enough; therefore, finding one company that can hone in on your technology needs and quickly provide solutions is a smart investment, as well as a good relief. Here are a few of the main benefits firms can realize in working with a single, all-inclusive IT provider.
For investment management firms, downtime caused by technology or application failure is not an option. Efficiency and speed are critical functions in this industry, and if your firm doesn't have the in-house experience to manage and troubleshoot IT issues, unnecessary downtime is inevitable. Continue reading for four signs that your investment management firm could benefit from an IT help desk partnership.
1.) Teams are suffering from downtime.
2.) Processes are stagnant.
3.) The firm doesn't have the in-house experience.
4.) Your IT team doesn't have the bandwidth to support the firm's employees.
If your firm is showing any of the signs above, you could be operating at lower efficiency and wasting valuable time and resources. This is not only frustrating for employees, but bad for the bottom line. Utilizing a help desk partnership is an excellent way of streamlining processes, creating additional resources for employees, improving efficiency and even increasing morale.
When evaluating partners for your help desk, make sure that they have deep financial services industry knowledge and experience, are well known and recognized in the industry, and come with raving reviews. If your firm is global, make sure that they offer global support, and have engineers live 24x7x365. On top of this, having a partner who utilizes a service management system, or a ticketing and tracking system, will keep your tickets organized and helps streamline the client support.
For more information on Eze Castle's Help Desk, contact us here.
It’s no secret that technology is the key to seamless business operations. This explains the increase in IT needs and spend we have seen over the years. Moreover, a report from Gartner predicts that spend will increase by up to three percent by 2020, and more so thereafter.
Being cost savvy whilst reaping the benefits of technology and infrastructure advances is the ultimate balance Finance Directors across the globe wish for. Is this possible to achieve, you ask? Yes, we say. Keep reading for three four considerations.