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Watch & Learn Return to Work Technology, Employee and Other Considerations

By Olivia Munro | Wednesday, May 20th, 2020

With some states and cities beginning their phased approaches to return to "normal" life in the midst of COVID-19, there are a variety of technology, employee and operational considerations regarding bringing your staff back into the office. Therefore, even if you don't have a target date for return, it's time to start planning. Last week's webinar provided a roadmap with action items to do before, and upon return to the office. You can read the recap here, or you can skip to the bottom to watch the full recording.

Technology Checklist: Prior to Return

Prior to the return to the office, ensure that upper management is coordinating with IT, given many technology considerations that need to be addressed (we'll get to that later). Be sure to communicate IT reminders to employees, like bringing borrowed equipment back into the office. Also, don't forget any former or new employees, they'll need to be offboarded or onboarded, given a badge to get into the office, etc.

Office Equipment Return Reference Checklist

You can use this handy checklist below as a reference to office equipment that needs to be returned to the office!

Technology Checklist: On Return

On the first day, you'll want to restart devices (like computers and phones) first thing to help ensure smooth operations. Also, don't forget to check comm rooms for any beeping sounds that could signal potential problems!

Upon return, performing a remote access review and a security review is crucial. Some organizations may have bent the rules or not as strictly adhered to their security posture while remote, in an effort to keep business operations running smoothly. Now is the time to make sure all security procedures are being followed.

Employee Checklist: Prior to Return

Prior to bringing employees back into the office, you'll need to:

  1. Plan for office and employee safety. This means having enough PPE for employees, meaning face masks, hand sanitizer, plexiglass for between desks, and coordinating with your building to ensure extra cleaning, etc.

  2. Explore flexible work scenarios and social distancing. Consider letting employees who use public transportation to work "off" hours to avoid peak commuting times, and ensure employees with preexisting conditions or susceptible family members are able to continue to work remotely if necessary.

  3. Survey employees. Monitor employees' attitudes about coming back into the office, working remotely, gather data about commutes, etc.

Maintaining Social Distancing in the Office

To maintain social distancing in the office, you can:

  • Create a zig zag seating pattern
  • Stagger employees attendance through rotations 
  • Install partitions between desks
  • Establish one-way traffic patterns

Employee Planning: On Return

Upon returning to the office, firms can take a phased approach for re-entry, as well as develop plans and strategies for meetings, travel and visitors. You can read more in our "Return to Work Planning Guidebook".

Looking Ahead: IT Implications

There are going to be IT implications in the post-COVID-19 world. Some of our expectations include:

  • Technology is critical to support a new remote workforce. Many firms will continue to work remote, perhaps even permanently.
  • Expanded use of collaboration tools: All organizations need these tools to communicate effectively.
  • Deeper business continuity reviews: Many valuable lessons learned, businesses must revise plans to prepare for the future.
  • Cloud migration expands: Firms operating in a managed cloud platform were able to smoothly transition and scale resources as necessary.
  • Cybersecurity focus: Risk intensified as employees moved remote, highlighting new points of weakness.


You can watch the full 38 minute webinar replay here:

 
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