Technology Checklist: Planning a Return to the Office
As we reach the halfway point of January 2021, some companies may be planning their return to the office. We have created a Return to Work: Technology & Employee Planning Guide to help businesses achieve a smooth return to work. Following are technology considerations to cover prior to return.
1. Plan with IT.
Coordinating with your technology partner or internal IT team is essential to a smooth transition from remote work to back to the office. There are many considerations, from reconnecting computer equipment to security reviews, that must occur to support your users and protect your organization. Be sure to provide advanced notice so the appropriate preparations can occur.
You may also want to implement a hot desking approach. A hot desk system allows for a safer working environment where new seating capacities are followed, social distancing guidelines are met, and sanitation cleanings are more efficient. Windows VDI provides the technology necessary to allow users to access their desktops and applications from anywhere. Overall, this will provide a better work-life balance where employees can voluntarily return to the office and work in a collaborative environment.
2. Communicate IT Reminders to Employees.
Beyond the expected communications on return dates and safety protocols, remind employees to return borrowed technology and save all work to the corporate network. Also, reminding them to stay alert for phishing scams is always a good idea.
3. Remember New & Ex-Employees.
Plan for new hires who have not been to the office. Ensure phone, PC, monitor, docks, etc. are ready before they go to the office. On the flip side, ensure any employee terminations conducted while remote have completed on-site processes as well (i.e. disabling key cards, collecting equipment, scheduling repurpose/cleanup of those devices.)
4. Technology Equipment Reminders
Ensure employees return any office equipment that was taken home. Ideally, have employees return equipment weekend prior. Also, remind employees to save all work to the network prior to return to help ensure they can access from the office. Here is a office equipment return reference list:
Speakers, headphones, keyboard & mouse (wireless receiver if applicable), monitor(s), docking stations, power strips, power cords, etc.
Printers and scanners
Phones & Accessories
Desk phone, POE injector, sidecar, headset and base unit if Bluetooth, network cable (s) and other accessories.
If Call Forwarding is enabled, disable after returning to office.
Desktops & Laptops
Primary Device: If brought home, remind employees to bring back to office upon return.
Extra, Companion Device (i.e. not primary): Employees should return to the office and use their primary device.
New Device Guidance: If device was purchased for remote access capability only, and/or device is not on domain, employee must not connect device to the corporate network on return. All new devices must be properly enrolled into the corporate network.