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NEW! Buyer's Guide for Managed Cloud Services

By Olivia Munro | Tuesday, November 5th, 2019

The enterprise cloud world has matured quickly. The vast majority of businesses are using cloud computing in some form, and most are using multiple cloud systems in a variety of infrastructure settings. Dealing with the complexity and overhead associated with the cloud is becoming a real challenge for businesses today, and the issue is only escalating as more organizations engage in cloud-first strategies.

Managed services can ease the burden of trying to keep pace with today's cloud configurations. They give businesses the tools and resources needed to not only oversee their cloud setups more effectively, but also provide day-to-day management and support to offload much of the work associated with keeping a cloud system running efficiently. In the "Buyer's Guide for Managed Cloud Services", we dive into the issues businesses have to consider as they consider managed cloud hosting providers and look for the right fit for their needs. Key issues discussed in the Cloud Buyers Guide include:

Assessing Your Cloud Approach

You can't start to consider what to look for in a managed services provider until you have a deep understanding of your current cloud service footprint and near-future needs. Shifting cloud strategies commonly occurs as businesses move or relocate, scale to operate as much larger entities or choose to refresh their IT stacks.

In either of these cases, businesses will often look to enact a cloud-first approach to their processes, and it's vital they understand their current cloud systems and what they need next. From there, managed services providers can offer consulting, and the ebook elaborates on how a managed services vendor can advise throughout this process.

Evaluating Cloud Provider Architectures

The quality of the data center, network and operational systems behind a cloud service play a key role in ensuring high levels of security, reliability and availability. Look for managed services providers that can point to specific capabilities aligned with your needs. In particular, industry-specific vendors focused on the needs of particular industries can be valuable.

Looking at Cloud Cybersecurity

A good managed services provider will take a security-first approach to designing and managing the cloud ecosystem. Seek out service providers that comply with major security and compliance standards and ensure the chosen managed hosting provider uses modern security tools to protect the cloud configuration.

Exploring Backup Capabilities

Data backup and recovery is a vital component of any cloud service, and vendors will often take highly varied approaches to the level of quality they offer clients. As you explore your options, it's particularly essential that you analyze your service level agreement to ensure it covers your needs.

Understanding Cloud Support Options

Moving to the cloud and managing it on an everyday basis is not a hands-off process. Businesses are heavily dependent on the technicians and support teams available through managed services providers they work with, and it's vital to understand the kind of access you'll have to support services when problems arise. Look for a partner that offers 24/7/365 support for their managed cloud services.

Considering Cloud Migration and Connectivity Capabilities

The cloud-first world is one in which businesses are constantly changing and adding to their cloud setups. At the same time, organizations are also highly reliant on constant connectivity. Assessing the quality of migration services and connectivity capabilities can help you get more value from your managed services providers.

With businesses becoming more reliant on the cloud, many find they need high-quality managed services to help them keep up with sprawling cloud ecosystems.

Download the "Buyer's Guide for Managed Cloud Services" for more details on what you'll need to consider when choosing a service provider.

Evaluating Cloud Services, A Cloud Buyers Guide

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