Determining when the right time to move to the cloud is a challenge that many firms can face. The “real” answer is that it is never too early to outsource your IT. The future is cloudy, but that’s a good thing. Here are our 5 signs that it is time to outsource your IT.
Your Business is in the Midst of Growth or an Office Relocation
Moving to a new office securely, effectively and without complications takes a lot of planning and strategy. There are many technology areas that a firm should consider before, during, and or after a move. One of them includes outsourcing your IT. It is important that your firm takes the time to account for all the technology and data in its current office space and how much equipment you are bringing to the new space, so you can have enough space and power. Some firms might realize that the space they are moving to won’t be big enough, or that it is not fiscally logical to move outdated technology.
An office move or relocation is an ideal time to switch to the cloud. Many firms are understandably reluctant to take on the expense of moving a massive, expensive, and often outdated infrastructure to a new location – particularly if the company expects to phase out certain portions or components in the following 24-36 months. In such cases, migrating to the cloud before relocating an office can be a smart move.
You're Not Getting Your Money's Worth
Are you spending more time managing your own IT? It might be a good idea to rethink your strategy. Outsourcing IT shifts these time burdens to the cloud services provider, freeing IT leaders to go beyond the break-fix and reactive troubleshooting cycle.
With basic-level desktop engineering off their plates, CTOs can focus on more strategic initiatives to drive the firm and its investors into the future. It might seem like a big leap to outsource your IT for this reason at first, but in the long run, your CTO and your firm will benefit by outsourcing your IT.
You're Concerned about Security
Moving outdated technology can cause security issues as well as duplicating the expense on the movement. Speaking of outdated technology, another ideal time to move to the cloud would be when your firm is in need of a technology refresh, or when there is a time for new applications [since it is easy to add a new app in the cloud!]
When You’ve Found the Right Managed IT Provider
A very important piece of the puzzle when figuring out if the time is right to outsource your IT is knowing you have found the right IT Vendor. Trusting your IT vendor or partner is crucial. Lack of trust between the organizations creates confusion and slows processes down. Knowing that your managed IT provider will be there to help you solve problems with their outsourced IT and is dedicated to ensuring clients receive responsive support and the right technology solution.
Service & Support Levels are Not Up to Par
For firms with offices in multiple cities, having a help desk team that offers a central point of contact for all IT issues regardless of the day, time or geographic location is crucial to maintaining IT efficiency. In-house technologists are likely not available around the clock, whereas an outsourced help desk provider has skilled engineers available at all times, 24x7x365.
If your firm falls into any of these categories, it might be the right time to outsource your IT. Contact an Eze Representative to learn more about how we can help you with your outsourced IT and cloud needs.