Eze Castle Integration

Network Management & Support




 

Eze Castle Integration offers premier network configuration and security services to keep your network available and secure. We apply proven methods and industry best practices in our network designs to ensure optimal performance, availability and security around the clock. Our engineers are certified, highly-trained professionals who have designed network systems for investment firms around the world.

Topology Assessment & Design

Understanding your hedge fund’s unique concerns and needs, our network team thoroughly analyzes your system requirements and provides network solutions to address them.

Equipment & Implementation

Part of this solution includes properly installed security features, which not only protect your hedge fund’s information, but also maximize network performance. Whether it’s a switch, router, firewall, or a combination of these, every network device configuration is done according to the vendor’s best practices.

Vulnerability Avoidance

Eze Castle knows solid network security doesn’t depend solely on expensive equipment or sophisticated software, but smart network configuration and sound routine procedures. Our methods ensure your hedge fund or investment firm is kept secure in the most cost-effective manner.

Secure Remote Access and VPN

With today’s global market and an increasing number of mobile workers, it’s imperative to ensure that no matter where your users sit, they have secure network access. A Virtual Private Network (VPN) creates a secure tunnel over an otherwise non-secure medium, such as the Internet, and will keep your staff connected and able to access resources across multiple office locations.

Fault Tolerant Networks

We understand that technology is not infallible – therefore, Eze Castle designs networks that are. A fault tolerant network will sustain any link through equipment failure. If a bad cable causes a single router or switch to fail, the network dynamically detects this outage and automatically reroutes traffic to avoid this break. As the system notifies Eze Castle of the failure and our staff works to make the repair, your firm continues to work, without suffering any downtime.

Wireless Infrastructure Solutions

Eze Castle can configure a wireless connection for those clients who require the utility of moving wirelessly throughout the office. As people move back and forth between their desks and conference rooms, they maintain constant, secure connectivity to the network. An added benefit to this setup is the ability to provide guests access to the network connection without access to your firm’s files.

Network Management & Support Service

If you’re looking for more support from our networking team, you’re in luck. Eze Castle Integration offers a full range of network support through our Network Management and Support Service. This service provides the added support a hedge fund or alternative investment firm requires to keep its technology environment running smoothly at all times. Service features include:

Network Device Support: Our team handles configuration changes and incident resolution related to support for network devices including switches, routers, firewalls, and more.


Round-the-Clock Access to Technology Experts: An on-call resource for priority 1 network-related issues is available 24x7x365. Additionally, our team has expertise and holds certifications with the leading networking technology vendors including Cisco and Riverbed.


Proactive Maintenance: We prevent network failures from occurring by conducting proactive network maintenance, in addition to providing incident troubleshooting and configuration changes for all your network devices.


Annual Security Vulnerability Assessment: Security threats continue to evolve and require firms to be diligent in keeping their network secure. Our team will conduct an annual security VA to identify and resolve potential network weaknesses.

Bi-Annual Network Health Check: Our team conducts bi-annual health checks to keep your network available and running at peak performance. The health checks include:

  • Testing for security vulnerabilities
  • Conducting capacity planning
  • Reviewing network configuration to ensure there are no holes and it matches Eze Castle Integration and industry standards
  • Ensuring there are no gaps in redundancy or potential single points of failure


Device Access Monitoring: Our team will track administrative authorization levels and log-ins to devices to ensure only authorized employees are accessing your network.


24x7x365 DR Verification Support (Add-On): Testing the proper operation of your disaster recovery environment is critical. Our team will perform troubleshooting and network verification tasks during these tests. Should a network connectivity or performance issue arise, we will be on-hand to resolve it quickly.