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Top 5 Reasons Managers Need a Research Management Software (RMS)

By Jaime Bean, Ledgex Systems,
Thursday, January 21st, 2016

In today’s competitive market, research management software (RMS) has become a must-have integrated feature for investment management firms. Significant benefits offered via RMS have caused a ripple effect of soaring adoption rates across the global investment industry. In this article we’ll examine how adopting a research management solution could benefit your firm.

Central Repository

With offices, colleagues and clients spread across the world, firms need to consolidate data in an organized fashion. From meeting and call notes, to audits and analyst reports, the demand for readily accessible information is ever burgeoning. Storing information within multiple programs and folders not only welcomes disorder and the opportunity for digression in the workplace, but also increases costs and wastes valuable time. This prehistoric method of aggregating data has been replaced with advanced RMS, a much more viable, flexible and comprehensive solution. Hosting a firm’s data within a user-friendly, central repository simplifies processes, optimizes productivity and uncovers new business opportunities. When selecting a RMS, managers may consider a generic or industry-specific product. While both options present benefits, the latter assimilates seamlessly with an investment firm’s daily workflows, terminology and diverse range of data. An ideal RMS will also offer customization, accessibility and integrate with other applications, such as Outlook.

Categorized under: Software  Hedge Fund Due Diligence  Hedge Fund Operations  Hedge Fund Regulation  Communications  Trends We're Seeing 



Putting the Smart in Smartphone Security: Six Consumer Tips

By Katie Sloane,
Thursday, December 10th, 2015

Mobile devices have transformed the way we manage our everyday lives: from how we track our bank accounts, to interacting with friends and family to booking travel, and so on.  Everything you need is at your fingertips, but are you taking the proper security measurements to protect your device?  Below are a few tips to help keep your smartphone’s data safe. 

  1. Set a Password: When you do not set a password to lock your phone, anyone who obtains possession of the device has instant access to all of your apps that automatically log-in upon launching. This is a simple security measure to take and yet, according to Consumer Reports' annual State of the Net Survey, only 36 percent of smartphone owners have a passcode. From a business use perspective, any device that accesses corporate email or networks should have a complex password and be managed by mobile device management tools such as AirWatch or Good Technology.

  2. Mobile Security Apps: Looking to the future, we expect the adoption of mobile device security apps that provide antivirus, privacy and anti-malware protection to increase. And for good reason. According to the June 2014 McAfee Labs Threat Report, mobile malware has increased by 167 percent in the past year alone. Companies, such as AirWatch, aim to ensure your enterprise mobility deployment is secure and corporate information is protected with end-to-end security. 

Categorized under: Security  Communications  Software  Trends We're Seeing 



10 Tech Holiday Travel Tips to Keep You and Your Data Safe

By Katie Sloane,
Tuesday, November 24th, 2015

Traveling with electronic devices puts personal and critical business information at risk. As we embark on the busy holiday travel season, we decided to share some useful tips to help prevent your data and devices from falling into the wrong hands. Here are our top 10:smartphones tablets mobile devices

  1. Back up Your Data Before You Leave: Prior to traveling, back up data that is stored on your device(s) onto media that will not be taken with you on your travels. For example, on a storage card, cloud, or computer, if you are not bringing the latter device on your trip. Furthermore, ensure you do not have social security numbers, passwords, credit card information and other sensitive data stored on your devices. If you do, save this information in a more secure place and remove it from your portable devices.

  2. Travel Light: If you do not need it, do not bring it on your trip. Only devices that are necessary should accompany you while traveling.

Categorized under: Security  Communications  Software  Trends We're Seeing 



Windows 2003 Server End-of-Life, Presenting Window of Opportunity for Hedge Funds

By Scott Reardon, Director of Global Technology Services,
Tuesday, September 15th, 2015

The following article originally appeared on HFMTechnology.

Although we are faced with change on a daily basis, especially in the hedge fund technology industry, keeping pace with ongoing tech metamorphoses does not come easy for everyone. Fear, the biggest contributor of hesitancy toward change, masks the opportunities innovation presents. Fear is what leads to IT limbo, and in an ever-evolving technology landscape, this effect can be crippling. However, with the support of expert IT service providers, the pains and fears of migrations and upgrades are alleviated.

In this article, we’ll examine the recent end-of-life (EOL), of operating system (OS) Windows Server 2003, its resultant challenges and how to overcome them.

Doing Nothing and Risking Everything

Windows Server 2003 extended support ended on July 14, 2015; however, not all users have made the transition to Windows Server 2012 R2. Why are firm’s remaining on an out-of-support OS?

The primary influencers are fear and a lack of sense of urgency to replace a still functioning OS. In the case of users still utilizing the legacy application, the risks they face largely outweigh the benefits. By doing absolutely nothing, firms are risking everything. As patches and bug fixes are no longer being provided, hackers have an unguarded entrance to access a firm’s sensitive information, passwords and banking accounts. This not only increases the firm’s odds of being hacked, but also raises the gravity of ensuing damages should an incident occur.

Additionally, if a firm’s network does crash that’s still deployed on Windows Sever 2003, the odds of finding expert support become increasingly limited with each passing year. This is predominantly due to the industry’s forward marching nature. An outdated system will only continue to fall behind in the race of technology, trouble shooting will take longer, future applications will fail to run, or crash the server altogether, and the cost to migrate increases concurrently as the pool of experts shrinks.

The bottom line is change is inevitable, and eventually 2003 will reach a point where the surrounding ecosystem won’t work with 2003 servers. Ultimately, MS will make it so the OS becomes inoperative as the company continues to evolve. So what can we do?

Categorized under: Infrastructure  Outsourcing  Project Management  Software  Trends We're Seeing 



Why You Need a Hedge Fund CRM

By Mary Beth Hamilton,
Wednesday, September 9th, 2015

Transparency is the buzzword and, rightly so, investors expect it -- make that, demand it. As a result, nearly every hedge fund product is touting its ability to provide greater, faster, better transparency. I’ll try to avoid that in this post and instead focus on a budding buzz-phrase – investor relationship management or hedge fund CRM as we like to call it.

Yes, I know everyone’s heard of Salesforce.com, but we’re talking about a CRM application that is built specifically for hedge funds. As a tool that supports investor relations, a hedge fund CRM gives funds the ability to centralize all of their investor data, including contacts, documents and correspondence while also allowing investors to access fund information at any time, including transaction history, account balance statements and other investment data.

Categorized under: Software 



Why is Cybersecurity Important?

By Katie Sloane,
Thursday, June 25th, 2015

Did you know that the average cost of a data breach is $3.8 million? Or, that the consolidated average cost incurred for each record of lost or stolen sensitive and confidential information has increased six percent (6%) since 2013 from $145 to $154? A recent study of 350 companies spanning 11 countries reported the aforementioned statistics, representing a twenty-three percent (23%) increase in data breach consolidated costs.

Categorized under: Security  Disaster Recovery  Hedge Fund Due Diligence  Hedge Fund Operations  Hedge Fund Regulation  Infrastructure  Business Continuity Planning  Software  Trends We're Seeing 



3 Investor Winning Hedge Fund Marketing Strategies

By Ledgex Systems (Posted by Mary Beth Hamilton),
Thursday, June 18th, 2015

Written by Ledgex Systems, the following article originally appeared in the Canadian Hedgewatch under the title, "2015 Trends: Investor-centric Approaches for Hedge Fund Growth."

Winning Hedge Fund Strategies

In today's competitive market, winning investor assets is no easy feat. Hedge funds must be nimble and meet increasing investor and regulatory demands, while remaining cost efficient and advancing operations. To foster and sustain these relationships, it’s vital that managers and investors reach equilibrium in regards to their interests and expectations.
 
Achieving this balance is an ongoing challenge; however, it also offers firms opportunities for improvement. The following are suggested focus areas for hedge funds to differentiate themselves from the competition and attract and retain investors.

Bespoke Fund Productization

Managers that strive to enhance offerings consistently to attract principal growth must focus on investors’ needs during product ideation and development. Aside from exceptional client service, investors expect high performance, availability, transparency and seamless integration with client relationship management data. Hedge funds that invest in building bespoke solutions suitable for investor operations will meet expectancies better while increasing efficiencies and reducing the risk of underperformance.

Categorized under: Hedge Fund Operations  Launching A Hedge Fund  Hedge Fund Due Diligence  Communications  Software  Trends We're Seeing 



3 Reasons Investors Drop Hedge Funds

By Katie Sloane,
Thursday, May 7th, 2015

This article first appeared on FINalternatives and was contributed by Brian Macallister, managing director at Ledgex Systems. 

Today’s hedge fund investors are more competitive – and more demanding –than ever. As a result, many hedge funds are walking a fine line. They need to track communications, client relationships and capital movements in order to raise and retain assets, while providing exceptional client service and exceeding reporting requirements – all without increasing headcount or operational overhead. That balancing act is essential to avoiding these three primary reasons investors walk away from their hedge funds:

1. They aren’t happy with performance.

Hedge Fund Investor

No amount of communication or reporting will save an underperforming hedge fund from losing investors. However, those efforts will help fund managers get ahead of investor concerns and proactively address likely questions during periodic performance dips. Information is power, especially in the hands of the firm. When information about how the investor’s balance today relates to past performance is readily available and integrated with customer relationship management data, financial firms can better manage expectations and investor reactions.

Categorized under: Trends We're Seeing  Hedge Fund Due Diligence  Hedge Fund Operations  Software 



Why the Public Cloud Isn't Suitable for Hedge Fund Trading Environments

By Kaleigh Alessandro,
Tuesday, April 7th, 2015

Whether you are a new hedge fund startup evaluating technology solutions or an established investment firm looking for an application upgrade or technology refresh, you’re likely to consider the cloud as one of your infrastructure options. If a cloud platform is ultimately your preference, however, your decision-making is far from over.public vs. private cloud considerations
 
Deciding between a low-budget public cloud environment (think: Amazon Web Services, Microsoft Azure) and a vertical-specific private cloud (hint, hint: The Eze Private Cloud) is not always an easy choice for financial services firms. Despite the clear advantages of the private cloud, many investment management firms are drawn to the low-cost and high flexibility of a public cloud. While this type of infrastructure may suit a variety of other verticals, financial services firms have high standards and require a level of service and infrastructure beyond what public cloud platforms can offer. Trading via the public cloud can pose a host of challenges and concerns - let's look at a few.

Preparing for Cyber-Attacks and Breaches

At the top of everyone’s priority list these days is cybersecurity preparedness. And rightfully so. Security breaches and attacks are seemingly occurring on a daily basis, and hackers have become savvier than ever. As a result, large public cloud enterprises – the Googles and Amazons of the world – are inherently more susceptible to attacks and, as a result, downtime. While these public cloud services are surely beefing up security and have billions of dollars’ worth of resources to dedicate to security planning, it remains to be seen if they can sustain a targeted attack or significant downtime.

Categorized under: Cloud Computing  Security  Hedge Fund Operations  Software  Trends We're Seeing 



Interconnectivity: A Growing Cybersecurity Threat

By Katie Sloane,
Tuesday, March 31st, 2015

In an interconnected world, there is a trade-off between enjoying limitless information at our fingertips and threats that are just one click away. Most of us have become so accustomed to being plugged in, that we forget the world is simultaneously plugging in to us as well.

Global Cyber Threats, Hedge Fund Security

The global evolution of cybercrime continues to push boundaries and raise the bar for technology innovation and advanced security solutions. Indicating the evolving regulatory landscape, the US Securities and Exchange Commission (SEC)'s Office of Compliance Inspections and Examinations (OCIE) announced back in 2014 that it planned to inspect the cybersecurity preparedness of over 50 registered broker-dealers and investment advisers. In 2015, their examinations will continue across the financial services industry, and firms are locking down security practices in advance of these inquiries. Additionally, in Asia, the Singapore Personal Data Protection Act governs the collection, use, and disclosure of personal data.

Categorized under: Security  Hedge Fund Operations  Hedge Fund Regulation  Software  Trends We're Seeing 



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