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IT Security Etiquette: A Best Practice Guide (Video)

By Kaleigh Alessandro,
Thursday, December 11th, 2014

If you’re a loyal Hedge IT reader, you may remember we highlighted a few simple dos and don’ts a few months ago that, when utilized, can go a long way in shoring up your firm’s security. To make it easy, we’ve put these tips together into a video. Take a look below and discover a vast range of security tips and tricks from email encryption to proper security measures for protecting computers and mobile devices. 

 

Categorized under: Videos And Infographics  Cloud Computing  Disaster Recovery  Security  Hedge Fund Operations  Infrastructure  Communications  Business Continuity Planning  Trends We're Seeing 



Throwback Thursday: History of the Eze Private Cloud

By Katie Sloane,
Thursday, December 4th, 2014

Less than ten short years ago, Eze Castle Integration saw a shift in the market and gap in the cloud space. Eze Private Cloud HistoryFirms had to hire multiple third-party vendors to fully outsource their IT needs, public cloud environments fell short of hedge fund security demands and service level contracts varied drastically. Fast-forward to today, and that very same spark of ideation has progressed to completely revolutionize hedge fund IT.  In the spirit of Throwback Thursday, today we're reflecting on the journey and growth of our very own Eze Private Cloud.  

In 2005, Eze Castle built and deployed the first hosted cloud platform for a large hedge fund based in New York City. By 2007, 18 funds spun out from the initial firm, each selecting Eze Castle as their trusted cloud platform provider. The following year, the company began building the foundation for the Eze Private Cloud.  The same year marked the opening of Eze Castle’s hedge fund hotel in New York City. The environment, which supported more than 200 users, united the company’s cloud computing platform and fully managed office suites for startup funds.   

Categorized under: Eze Castle Milestones  Launching A Hedge Fund  Cloud Computing  Hedge Fund Operations  Infrastructure  Communications  Software  Trends We're Seeing 



Common Information Security Mistakes (Video)

By Kaleigh Alessandro,
Thursday, November 20th, 2014

As hedge funds and investment management firms shore up security practices in an effort to comply with the SEC cybersecurity expectations and other industry and investor standards, it can become overwhelming to sort out what's required and how firms should go about achieving compliance. It can also be easy to make mistakes. We asked Eze Castle's Business Continuity and Data Privacy Manager, Lisa Smith, to tell us about some of the common information security mistakes she witnesses firms make and how to avoid them in the future. Here are some of the key questions Lisa answers:

  • Where are you seeing the most deficiencies in cybersecurity preparedness?

  • What goes into an effective Written Information Security Plan?

  • What common mistakes do you find firms are making when it comes to information security safeguards?

Take a look at Lisa's answers!

Categorized under: Security  Disaster Recovery  Hedge Fund Operations  Hedge Fund Regulation  Infrastructure  Outsourcing  Business Continuity Planning  Trends We're Seeing  Videos And Infographics 



Sneak Peek: 2014 Hedge Fund Benchmark Study Results

By Kaleigh Alessandro,
Tuesday, November 11th, 2014

In it's fourth year running, our Global Hedge Fund Technology Benchmark Study reveals the top technology systems and applications used by investment management firms around the world. And while we aren't due to officially release the results until tomorrow - register for our webinar to hear them live - we thought we'd share a little sneak peek in the form of an infographic.

Take a look below and discover how your hedge fund and investment management firm peers are using technology to power their firm operations.

Categorized under: Hedge Fund Due Diligence  Launching A Hedge Fund  Cloud Computing  Security  Hedge Fund Operations  Hedge Fund Regulation  Infrastructure  Communications  Outsourcing  Software  Trends We're Seeing  Videos And Infographics 



Hedge Fund Cybersecurity: Preparing Your Defensive Team

By Katie Sloane,
Thursday, November 6th, 2014

When it comes to cybersecurity defenses, this isn’t a fantasy league. The threats are real and growing in sophistication for the hedge fund and alternative investment industry. In today’s blog, we will discuss how to prepare your firm’s defense for external attacks and internal breaches.Hedge Fund Cybersecurity

Cybercrime works like a defensive team that studies their opponents and plays and can make midgame adjustments. The only true way to thwart an incident is to establish a layered security program to safeguard against attacks and vulnerabilities of all kinds. Football teams share a similar composition, as there are defensive tackles and ends, cornerback and safety roles. You need to ensure your infrastructure is highly secure and cannot be penetrated by external attackers or easily manipulated by internal threats. 

Categorized under: Security  Hedge Fund Due Diligence  Hedge Fund Operations  Hedge Fund Regulation  Infrastructure  Business Continuity Planning  Software 



Tech Tips for Starting a Hedge Fund

By Kaleigh Alessandro,
Tuesday, November 4th, 2014

Outsourced ResponsibilityLast week, we co-hosted another exciting Hedge Fund Startup event with KPMG in New York and had a great turnout of fund managers looking to learn more about everything from legal and tax implications to technology must-haves and capital raising strategies.
 
Since technology is clearly our forte, we wanted to share some of the key takeaways from our “Achieving Institutional-Grade IT” panel, featuring speakers from Evercore Partners, Bank of America Merrill Lynch and, of course, Eze Castle Integration. Here are the highlights:

State of Emerging Manager Market

  • The hedge fund startup market is healthy, and investors’ appetite for emerging managers is strong

  • Investors are attracted to nimbler, hungrier nature of emerging managers. 

Key Priorities for Startups in 2014/2015

  • Select the right service providers to support your business.

  • Understand your firm’s vulnerabilities and exposures.

  • The operational due diligence process is changing, therefore firms need to understand the protections they have in place to secure investor assets.

Categorized under: Launching A Hedge Fund  Cloud Computing  Security  Hedge Fund Due Diligence  Hedge Fund Operations  Hedge Fund Regulation  Infrastructure  Outsourcing  Trends We're Seeing 



Four Signs It's Time to Break up with Your IT Provider

By Kaleigh Alessandro,
Thursday, October 16th, 2014

Broken HeartIn any relationship, when things are good, they’re usually pretty good. And when things are bad, sometimes they are really bad. There may come a point when you need to evaluate whether you’re still a good fit together.
 
Just like with a romantic relationship, your firm’s connection to a service provider (especially an infrastructure/cloud provider you rely on daily) should be strong enough to withstand a few hiccups and healthy enough to warrant open communication at all times. In some cases, it might be clear that you’re in a good place and moving forward together, but sometimes there are sure signs it’s time to call it quits.
 
Here are a few of those signs:

1. Your provider’s service levels are not up to snuff.

Maybe you recently experienced a major service outage or find that you not-so-conveniently have to work around confusing and interrupting maintenance schedules during work hours. You’re constantly frustrated and don’t feel like you are receiving the level of support that was agreed to – both verbally and as part of your Service Level Agreement (SLA).

Your SLA should clearly indicate the uptime standard (e.g. 99.995% availability) as well as repercussions to any breaches in the contract (for example, service credits) and associated RPOs if disaster recovery is involved

Categorized under: Cloud Computing  Disaster Recovery  Security  Hedge Fund Due Diligence  Hedge Fund Operations  Help Desk  Infrastructure  Communications  Outsourcing  Trends We're Seeing 



Hedge Fund Startup Tips from 9 Emerging Manager Experts

By Mary Beth Hamilton,
Thursday, September 18th, 2014

We’ve tapped the expertise of nine experts in the hedge fund startup space to share their thoughts on a range of topics specific to emerging hedge fund managers. Below are some highlights, and you can read the entire Emerging Managers Insight Series eBook here.

Hedge Fund Startup Tips#1: The Prime Broker Perspective (Glen Dailey, Jefferies & Company)

  • Set a realistic schedule to launch and don’t rush to get the hedge fund up and running too quickly. Take the time to partner with the right service providers that will support your business from the start and as you grow.

  • Budget for a marketer in your first two years of operation. If you look at the largest funds in the industry, they all have substantial investor relations teams that keep current investors informed while prospecting for future investors.

  • Capital introduction is a much sought after service from prime brokers which can be very helpful in providing a new hedge fund exposure to potential investors. Take advantage of introductions and begin to build relationships with potential investors.

Categorized under: Launching A Hedge Fund  Hedge Fund Operations  Hedge Fund Regulation  Infrastructure  Outsourcing  Real Estate  Trends We're Seeing 



How the Financial Cloud Should Be Protected (A Presentation)

By Mary Beth Hamilton,
Tuesday, September 16th, 2014

Last week our SVP of client technology, Steve Schoener, presented at a hedge fund due diligence event on the topic of protections in the cloud.

Since cloud security and ensuring a hedge fund’s data is protected is such a hot topic we thought we’d share his presentation. In a nutshell, the presentation looks at the layers of security that should be built into a cloud environment, which includes deep and detailed practices around:

  1. Principle of Defense in Depth

  2. Principle of Least Privilege

  3. Audit & Logging

  4. Secure User Authentication Protocols & Encryption

Check out the complete presentation for more details:

Categorized under: Cloud Computing  Launching A Hedge Fund  Security  Hedge Fund Due Diligence  Infrastructure 



7 Common Cloud Mistakes and How to Avoid Them

By Mary Beth Hamilton,
Thursday, September 11th, 2014

We all make mistakes, but when it comes to technology and hedge fund operations, mistakes aren’t an option. So let’s look at seven common cloud mistakes we see hedge fund firms making and talk about how to avoid them.

Mistake #1: Not Sizing Bandwidth to Business Needs

Determining the right amount of bandwidth comes down to the types of services being delivered and user expectations. Nothing ruins a cloud or really any computing experience like sluggish application and Internet performance. 

Common Hedge Fund Cloud Mistakes

Beyond bandwidth, firms must also consider latency. While latency issues don’t impact all applications (i.e. email is relatively insensitive) for others it is a killer. Latency has little place in trading applications or voice over IP services. When moving to the cloud, have a realistic conversation with the hedge fund cloud provider about the amount of bandwidth your firm really needs. 

Mistake #2: Not Planning for Applications

Not all cloud platforms are equal especially when it comes to supporting hedge fund specific applications such as Order Management Systems or Portfolio Accounting Systems. While a hedge fund may not launch day one with one of these applications, there is a good chance they will require one in the future. To help mitigate future growing pains a hedge fund should plan for the future when evaluating cloud providers. Being shortsighted can result in future disruptions and integration pains.

Categorized under: Cloud Computing  Launching A Hedge Fund  Hedge Fund Operations  Infrastructure  Trends We're Seeing 



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