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10 Holiday Travel Security Safety Tips

By Katie Sloane,
Tuesday, November 25th, 2014

Traveling with electronic devices puts personal and critical business information at risk. As we embark on the busy holiday travel season, we decided to share some useful tips to help prevent your data and devices from falling into the wrong hands. Here are our top 10:smartphones tablets mobile devices

  1. Back up Your Data Before You Leave: Prior to traveling, back up data that is stored on your device(s) onto media that will not be taken with you on your travels. For example, on a storage card, cloud, or computer, if you are not bringing the latter device on your trip. Furthermore, ensure you do not have social security numbers, passwords, credit card information and other sensitive data stored on your devices. If you do, save this information in a more secure place and remove it from your portable devices.

  2. Travel Light: If you do not need it, do not bring it on your trip. Only devices that are necessary should accompany you while traveling.

Categorized under: Security  Communications  Software  Trends We're Seeing 



Crisis Communications Tips for Business Continuity

By Matt Donahue,
Tuesday, November 18th, 2014

How important is day to day communications within your company/firm? If an incident or disaster occurred today, how would your organization respond? Do you have a team or group designated to develop messages for both internal (employees, vendors, third parties, building management) and external (public, employee families, media) contacts? Have they practiced? When the pressure is on, is your organization prepared if a disaster or event suddenly puts your firm under the microscope with an onslaught of internal/external calls, questions, requests, emails, social media messages or media requests?Communication

Crises and disasters continue to happen across borders and industries. Let’s not forget some of the more recent large scale disasters such as Hurricane Katrina, Typhoon Haiyan, Deepwater Horizon, Fukushima, Hurricane Sandy, and, of course, the ongoing major data breaches, just to name a few. That list doesn’t include more common events that may not make the major news networks such as utility failures, office fires, and systems outages. Smaller events like previously mentioned can cause minimal to significant disruption to business operations. This is why developing and practicing a variety of communications is vital in an organization’s response to an incident.

Some of these events can be predicted in advance, giving an organization time to make decisions, analyze other organization’s responses, consider impacts, and communicate a message or action. Sometimes events are sudden, such as an earthquake or active shooter. These events require immediate actions, decisions, and communications to be made. In either case - an immediate or delayed event - communication is critical to demonstrating proper leadership and providing employees with proper direction, especially if the event is centered specifically on your organization.

Categorized under: Business Continuity Planning  Disaster Recovery  Security  Hedge Fund Due Diligence  Hedge Fund Operations  Communications  Trends We're Seeing 



2014 Benchmark Study Results: Top Hedge Fund Applications Revealed

By Katie Sloane,
Thursday, November 13th, 2014

The results from our Global Hedge Fund Technology and Operations Benchmark Study are in and here is a snapshot of the 2014 findings. You can find the complete report here. We surveyed 279 buy-side firms across the United States, United Kingdom and Asia in order to discover their front, middle, and back office technology and application preferences.Hedge Funds by Type

Respondent Profile[Hedge Funds by Type]All survey respondents fell into the following categories within the financial industry: hedge fund (58%), asset/investment manager (13%), private equity firm (3%), fund of fund (3%), and family office (3%). Additionally, 13 percent fell into an ‘other’ category, which included financial firm types such as venture capital, advisory, fund management, quant and wealth management.  

Firms surveyed fell into three asset groups: thirty-three percent (33%) reported their assets under management (AUM) as less than $100 million; twenty-eight percent (28%) fell between $101 and $500 million; and the majority (39%) reported over $500 million AUM. 

In regards to investment strategy, long/short equity continues to dominate as the most favorable with 50 percent (50%) of respondents reporting this to be their primary investment strategy.  Additional preferred strategies include credit (8%), fixed income (6%), emerging markets (5%), event driven (4%), and distressed debt (3%). Twenty-four percent (24%) of firms fell into an “Other” category that included a wide variety of investment strategies such as commodities, derivatives, merger arbitrage, relative value, securities, global macro, and long only. In 2014, the top primes employed by firms are Goldman Sachs, Morgan Stanley, JP Morgan, Credit Suisse and UBS (same as 2013 results).

Categorized under: Hedge Fund Operations  Launching A Hedge Fund  Cloud Computing  Hedge Fund Due Diligence  Communications  Outsourcing  Software  Trends We're Seeing 



Sneak Peek: 2014 Hedge Fund Benchmark Study Results

By Kaleigh Alessandro,
Tuesday, November 11th, 2014

In it's fourth year running, our Global Hedge Fund Technology Benchmark Study reveals the top technology systems and applications used by investment management firms around the world. And while we aren't due to officially release the results until tomorrow - register for our webinar to hear them live - we thought we'd share a little sneak peek in the form of an infographic.

Take a look below and discover how your hedge fund and investment management firm peers are using technology to power their firm operations.

Categorized under: Hedge Fund Due Diligence  Launching A Hedge Fund  Cloud Computing  Security  Hedge Fund Operations  Hedge Fund Regulation  Infrastructure  Communications  Outsourcing  Software  Trends We're Seeing  Videos And Infographics 



Happy Halloween! A Look at the Scariest IT Moments of 2014

By Katie Sloane,
Thursday, October 30th, 2014

Over the years, cybercrime has evolved, matured and increased in frequency. Target groups vary from case to case and victims range from big merchants and high-end retailers to celebrities and common folk. On the eve of Halloween, we’ve dug up some of the scariest cyber-attacks in 2014.Scary IT Hack Ghost

CryptoLocker

One of the more innovative hacks in recent years started making headway in Great Britain in September 2013. CryptoLocker utilizes malware to encrypt and freeze victims’ sentimental and valuable files on infected computers. After successfully locking the computer, a ransom note appears on the victim’s screen demanding money in return for their files. If the victim fails to make payment, the computer remains locked and files are unsalvageable.  

More than $100 million in losses were attributed to the cybercriminals’ schemes as well as hundreds of thousands of infected computers. Computer security companies estimate that CryptoLocker infected over 234,000 computers worldwide, including more than 100,000 in the United States. 

Categorized under: Security  Cloud Computing  Communications  Software  Trends We're Seeing 



Four Signs It's Time to Break up with Your IT Provider

By Kaleigh Alessandro,
Thursday, October 16th, 2014

Broken HeartIn any relationship, when things are good, they’re usually pretty good. And when things are bad, sometimes they are really bad. There may come a point when you need to evaluate whether you’re still a good fit together.
 
Just like with a romantic relationship, your firm’s connection to a service provider (especially an infrastructure/cloud provider you rely on daily) should be strong enough to withstand a few hiccups and healthy enough to warrant open communication at all times. In some cases, it might be clear that you’re in a good place and moving forward together, but sometimes there are sure signs it’s time to call it quits.
 
Here are a few of those signs:

1. Your provider’s service levels are not up to snuff.

Maybe you recently experienced a major service outage or find that you not-so-conveniently have to work around confusing and interrupting maintenance schedules during work hours. You’re constantly frustrated and don’t feel like you are receiving the level of support that was agreed to – both verbally and as part of your Service Level Agreement (SLA).

Your SLA should clearly indicate the uptime standard (e.g. 99.995% availability) as well as repercussions to any breaches in the contract (for example, service credits) and associated RPOs if disaster recovery is involved

Categorized under: Cloud Computing  Disaster Recovery  Security  Hedge Fund Due Diligence  Hedge Fund Operations  Help Desk  Infrastructure  Communications  Outsourcing  Trends We're Seeing 



Back to Basics: What is an Order Management System (OMS)?

By Kaleigh Alessandro,
Tuesday, October 14th, 2014

Eze Software GroupWe are excited to be sponsoring the 2014 EzeSoft Client Conference later this week in Boston. For those of you who aren’t familiar, Eze Software Group is the owner of the order management system, Eze OMS, which is frequently used by hedge funds and asset managers across the globe.
 
As a preview to this week’s conference, we thought we’d dial it back to basics a little and explain exactly what an order management system is and why it’s a critical piece of software for many investment management firms today.

Categorized under: Software  Launching A Hedge Fund  Cloud Computing  Hedge Fund Operations  Communications  Outsourcing  Trends We're Seeing 



Apple to iPhone Users: Here's How to Protect Your Devices

By Kaleigh Alessandro,
Tuesday, September 23rd, 2014

Security has been THE topic of 2014 thus far and was amped up last week when many A-list celebrities’ phones were hacked and racy photos released. The hack was allegedly the result of an iCloud infiltration, prompting many Apple users to question the company’s privacy settings. In response, Apple CEO Tim Cook released a letter to consumers, and the company’s website will now feature a privacy section:
 

Apple CEO Tim Cook


Apple’s privacy site includes details on both the built-in security features within Apple devices as well as how users can manage their own privacy settings and tailor them to individual needs. Here is a brief snapshot of some security functions highlighted:

Built In Privacy

  • iMessages and FaceTime calls are protected with end-to-end encryption

  • iMessages and SMS messages are backed up to iCloud, but can be turned off by the user

  • All iCloud content is encrypted in transit and when stored (in most cases)

  • iCloud Keychain allows users to create strong passwords and stores them securely without giving Apple access

  • Safari blocks third-party cookies on all devices and offers private browsing

Categorized under: Communications  Cloud Computing  Security  Software  Trends We're Seeing 



Say Hello to Eze Voice, Our Next Generation Cloud Voice Solution

By Mary Beth Hamilton,
Thursday, September 4th, 2014

Last month we covered the five myths about Voice over IP (VoIP) in preparation for the general availability of our next generation Eze Voice service. In case you don’t recall, the myths we debunked were:

  • MYTH 1: Poor Call Quality – Everyone Will Know I’m on VoIP

  • MYTH 2: VoIP is Unreliable – I’ll Experience Downtime

  • MYTH 3: I’ll Lose Critical Functionality Required by My Investment Firm

  • MYTH 4: I Can’t Keep My Phone Number

  • MYTH 5: Someone May Hack My Phone System

Now that Eze Voice is officially here and already being used by many clients, we wanted to give it a little shout-out, so here goes. Eze Voice is an innovative hosted voice solution that combines high levels of redundancy and quality of service with the communication features financial firms require.

The newest version of the Eze Voice service leverages Eze Castle Integration’s premier global cloud platform, Eze Private Cloud, and is ideal for firms that want to benefit from the flexibility, scalability and cost-effectiveness offered with a cloud-based voice service. Featured benefits of Eze Voice include:

Categorized under: Communications  Cloud Computing  Eze Castle Milestones  Trends We're Seeing 



19 Tips to Prepare for a Power Outage, Part 2: Individuals and Families

By Matt Donahue, Business Continuity Analyst,
Thursday, August 28th, 2014

In Part One of Tips to Prepare Your Investment Firm for a Power Outage, we shared 21 key steps from one of Eze Castle Integration's Business Continuity Experts, Matt Donahue, which can help firms to develop a Business Continuity Plan (BCP).

In Part Two, we discuss measures that individuals and families should take to prepare for a power outage or blackout.

19 Tips to Prepare You and Your Family

During an outage, it pays to have yourself and your family prepared.  Take time and talk to your family about outages and what to do when they happen.  Consider impaired or elderly family members and neighbors that may need assistance during an outage.  Do research on your town's or city's emergency preparedness plans. Learn how they will identify shelters, warming/cooling stations, and announce their opening.

Categorized under: Business Continuity Planning  Disaster Recovery  Hedge Fund Operations  Communications  Software 



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