It’s time to take another close look at the results of our 2016 Private Equity CTO Survey, this time with a careful eye on how private equity firms are leveraging outsourcing and cloud services.
Private equity outsourcing is growing in popularity – and we discussed many of the reasons why at length in a September webinar which you can listen to here. Our survey findings tell us that the average private equity firm is outsourcing about 30 percent of IT, with of course, some firms outsourcing less frequently and some outsourcing more.
On the whole, most firms are leveraging outsourced third party providers for between 20 and 40 percent of their IT functions. Firms managing less than $100M in assets are the most likely to outsource greater portions of their IT services, likely given their lack of internal staff and resources.
Overall, firms’ propensity to manage technology via in-house resources, outsourced providers or contract work is expected to stay consistent in 2017, as evidenced by the graph below.
As you probably recall, our 2016 Private Equity CTO Survey – which we released at the end of November – highlights key IT priorities and investment areas driving private equity firms in 2017. And while we shared some high-level findings at the outset, we’d like to take the opportunity to dig a little deeper into some of the survey results over the next two weeks. Since the survey itself covered four primary areas, our next four Hedge IT articles will examine each of these areas independently and highlight some of the most interesting and thought-provoking findings.
To kick us off, let’s start by taking a look at some critical business priorities for private equity firms in 2017.
Drivers for Private Equity IT Investments
We all know and appreciate how technology can impact our day-to-day operations. For private equity firms, advances in technology have enabled their businesses to become more efficient and drive growth across the entire organization.
When asked to identify the top drivers impacting IT spend in the next 12 months, survey respondents highlighted the need for increased protection against growing cybersecurity threats, a desire to improve the investor/client experience, and the goal of improving efficiencies by refreshing outdated or legacy technology.
2017 is quickly approaching and so are a plethora of new financial technology and operations articles here on Hedge IT. As we wrap up 2016, let’s take a look back and share some of our readers’ favorite articles from this past year.
Tips for launching a hedge fund are always popular on Hedge IT, and 2016 was no different. Earlier this year, Eze hosted a webinar featuring speakers Paul Schultz from Wells Fargo, Michael Mavrides from Proskauer Rose LLP, and Bob Guilbert from Eze Castle Integration. A few key takeaways from the 1-hour event include:
Understand that investors will expect enterprise-grade technology built in from Day 1.
Remember the advantages of the cloud: a predictable cost, flexibility and scalability (“tech on demand”), enterprise security, and professional management and monitoring.
Compare both the benefits and disadvantages of a “master fund” versus a “side-by-side” structure (e.g. the master fund allows for one set of books and trades, while the side-by-side structure allows for more tax flexibility)
Show investors that you have a 3+ year budget for working capital without any performance fees.
This year an estimated 2.8 million college graduates entered the workforce, most of whom are millennials. Millennials have now become the largest share of the US workforce, and as a result, are placing greater demands on firms that now need to adapt in order to attract new talent. What does this mean for IT? A greater focus on cloud adoption.
Millennials, by virtue of the fact they were born in the last thirty years or so, have spent their adult lives thus far exposed to and surrounded by technology. Being some of the first to adopt some of the newest technologies including social media, smartphones and mobile apps millennials have a lifelong reliance on technology and are used to having information at the tips of their fingers. They have grown up during the advent of the cloud and are not interested in relying on more traditional technology systems and infrastructures that are often more high cost and likely to become outdated. Up-to-date technology is a norm for millennials, and they expect it to be at their disposal.
2017 is already shaping up to be an interesting year. With a new presidential administration taking office and the hedge fund industry coming off the heels of a challenging year, there’s a lot to keep an eye on. We recently hosted a panel with law firm Morgan Lewis to discuss these and many other topics as part of our “2017 Outlook for Hedge Funds: Risk, Regulation and Technology” event.
Read on for some of our panel’s key takeaways.
2017 Regulatory Outlook
While little is known about how a Trump presidency will operate, there could be potential tax savings for managers depending on how the administration chooses to regulate Wall Street.
Firms should expect to see reforms with the Dodd-Frank Act and the Volcker Rule, which could add more competition into the marketplace if limits on bank investments are adjusted.
SEC Focus Areas
Top six areas of focus for the Securities & Exchange Commission will likely be: (1) expenses and fees, (2) trade allocation, (3) material non-public personal information, (4) valuation processes, (5) operating partners and due diligence, and (6) security, privacy, insider trading and business continuity.
Cybersecurity is not necessarily part of every SEC examination, however, the bar will continue to be raised in terms of preparations firms will need to employ.
In 2016, the SEC provided additional guidance on business continuity and transition plan requirements, highlighting the need for hedge fund and financial firms to maintain their fiduciary responsibility to their clients and investors.
Categorized under: Security Cloud Computing Disaster Recovery Hedge Fund Due Diligence Hedge Fund Operations Hedge Fund Regulation Outsourcing Infrastructure Business Continuity Planning Trends We're Seeing
Our 2016 Private Equity CTO Survey is packed with insights across four primary areas: business priorities, cybersecurity, outsourcing trends and the evolution of the private equity CTO. These findings include:
70% of PE firms report their organizations have experienced 3 or more cybersecurity issues in the past 12 months
Nearly 90% of respondents identified cloud computing as a planned investment area, with respondents preferring private cloud solutions over the public cloud.
93% of survey respondents believe their firm’s CTO or top IT executive is becoming more important to their business
Checkout out our infographic (below) for a picture of our findings and download the full report here: www.eci.com/pesurvey.
To wrap up and round out our 6-week Risk Outlook Webinar Series, we spoke with John Cotronis, Executive Director at JP Morgan, about hedge fund risk management and governance. Specifically, he addressed the following questions:
What have you observed in recent years in terms of changes affecting hedge funds – particularly at the startup phase?
Have you noticed a marked shift in the importance managers are placing on risk?
Do the firms you typically engage with have staff on hand to manage risk – compliance officers, etc.?
In terms of corporate governance, where do you see investment firms excelling when it comes to implementing risk management controls and also fostering a culture of risk management across the firm?
Let’s talk a little bit about counterparty risk. What kind of criteria are you looking for that indicates to you a provider has the right risk management framework and best practice structure to support your clients?
A lot has gotten tougher for firms, particularly on the investment side with capital raising, also with regulatory reporting, etc. What areas of operations do you think have gotten easier for hedge funds over the years?
What is your assessment of outsourcing risk – is it higher or lower than managing various functions in-house?
With October being cybersecurity awareness month it is an important time to ensure your firm and employees are aware of and using best practices, and security policies and procedures. Risk mitigation is needed to protect both the firm and its employees from savvy hackers and attacks. Data breaches continue to wreak havoc on businesses, and the cost is continuously rising. According to the Ponemon Institute, the total average cost of a data breach is now $4 million, up from $3.8 million in 2015. Hackers have everything to gain while your firm bears reputational and operational harm.
While companywide policies should reflect long-range expectations and corporate best practices, they should also include tactical recommendations that employees can follow to ensure they are complying with the company’s overall risk strategy. To get started here are just a few pieces of advice we offer our investment firm clients and remember to not only inform employees on what to do, but also what not to do.
Private equity firms have been slow to embrace outsourcing, but managing data and technology is more complex than ever. With increasing regulatory requirements and a growing urge to focus on core competencies, PE firms are shifting their views of the back office. In case you missed our recent webinar on 'The Transformation of Private Equity Operations', speakers from Citco Fund Services and Eze Castle Integration examined the changing tide for private equity operations and how CFOs, CTOs and fund managers alike can control operating costs, maximize efficiency and better perfect operational workflows.
Drivers for change.
The number one reason for managers to make the switch to an outsourced solution is the desire for managers to get back to their roots. The idea of back office transformation is really founded in that managers have found themselves spending much more time doing everything but raising money and investing money.
Beneath this layer, back office transformation is also driven by regulation, investor transparency, the lifecycle of a private equity firm, and global reach. Slow adoption, fast results. The private equity sector has been slow on the uptake when it comes to outsourcing, and we contribute this lag due to lack of education on the process and benefits of outsourcing. In the past three to five years, adoption in the PE space has increased because it is cost effective, secure and feature rich. Private equity firms that have made the switch wonder why others are not doing the same. The idea of leveraging an experienced managed service provider is one that private equity firms have really embraced because there is no burden for firms to hire and attract talent, which can be challenging and expensive.
As we work with clients on completing due diligence questionnaires (DDQs), one increasingly common question is, “does your firm block access to data sharing sites such as DropBox or Google Drive?”
Generally the answer to this question should be ‘Yes,’ but that isn’t always the case because public file sharing services such as these are very convenient, and firms may overlook the security risk they pose. Additionally, employees accustomed to using Dropbox for personal use may be tempted to go for convenience over security when they need to share a large file or data set.
However, with security threats multiplying exponentially, hedge funds and alternative investment firms need to be proactive in protecting data and personally identifiable information (PII) from accidental and malicious insider risks. That’s why for secure file sharing Eze Castle Integration includes Varonis' DatAnywhere product as a standard feature within our Eze Managed Suite. Varonis' DatAnywhere offers users seamless and secure collaboration and file sharing across devices.
Beyond security, Varonis' DatAnywhere is easy to use. Users receive the same drag-n-drop experience as shared network drives or a cloud sync folder, which means no need for training on complex user interfaces and collaboration workflows. Additionally, data is automatically backed up and version controlled.