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Personal Emergency Planning: Business Continuity Tips for Employees

By Matt Donahue,
Tuesday, June 21st, 2016

As hedge funds, private equity firms and other financial services organizations work diligently to develop and maintain organizational business continuity plans, an item often lost in consideration is employee personal planning. While firms should focus on how their businesses will recover from a disaster scenario or disruption, it’s also helpful to be proactive in addressing how employees can recover from these scenarios if family members/friends are affected or if the employee himself is affected outside of working hours. Here are a few tips for employers:

  1. Plans and resources are helpful in getting employees more organized, but for employers, finding time to develop and gather these materials can be difficult. It might be easier to have employees gather together and discuss emergency preparedness techniques and why they are important. Consider providing some resources such as binders or forms where employees can write down contact information of insurances, utility vendors, neighbors, etc. Encourage employees to research local/regional emergency preparedness information as well. Getting the conversation going and providing some resources or relevant websites can better ensure that planning activities happen prior to a disruption. 

  2. Alternate locations are not just for the workplace. Employees' family members and roommates should have established meeting spots if evacuating the residence is necessary. Two locations are recommended: one close to the residence and another perhaps slightly father away (e.g. down the street or at a neighbor’s house or apartment), in the event it’s not safe to be at/near the closer meeting site. 

Categorized under: Business Continuity Planning  Disaster Recovery  Hedge Fund Operations  Trends We're Seeing 



Examining the Evolution of Investor IT Due Diligence

By Kaleigh Alessandro,
Tuesday, June 7th, 2016

The below information is an excerpt from Eze Castle Integration’s 2016 webinar: The Evolution of Investor IT Due Diligence.
 
Investors have long been asking questions about firm operations and even technology. But with the way IT has evolved over the last 5-10 years, it’s no wonder investor inquiries have changed in both size and scope. Of course, in addition to technology evolution, we’ve also seen influences on the regulatory side, as the SEC continues to examine and evaluate firms’ security practices, which ties heavily into technology.
 
In looking back, it’s not unfair to say that 10 years ago, technology was what we’d call a “check the box” category. An investor due diligence questionnaire may have been one or two pages and focus mostly on firm investment history, performance, etc. On the IT side, it may have said “are you using an outsourced IT provider” or even “do you have a disaster recovery system” but beyond that, there was very little inquiry into the types of technologies being used at hedge funds as well as the protections in place to mitigate risk.
 
Of course, times have changed and now we see investor DDQ documents upwards of 5-10-20 pages in length and asking great levels of detail about technology, cybersecurity and operations. So let’s talk a little bit more about the influences for this due diligence evolution. 

Categorized under: Hedge Fund Due Diligence  Cloud Computing  Security  Disaster Recovery  Hedge Fund Operations  Hedge Fund Regulation  Infrastructure  Communications  Outsourcing  Business Continuity Planning  Trends We're Seeing 



Four Business Continuity Considerations for Vendors

By Matt Donahue,
Tuesday, April 19th, 2016

Whether you're shopping around for new outsourced providers/business partners or just reevaluating them, it’s always important to consider the vendor’s approach to continuity and how that could impact your business. If your firm has a comprehensive business continuity plan in place and you conduct regular BCP tests, you might think your responsibility ends there. However, if the service providers that you engage with do not also have proper disaster recovery systems and business continuity plans and test said plans regularly, they are exposing your firm to serious risk and may be the weakest link in your continuity or recovery.

To properly conduct review and discussion with vendors and business partners, firms should have a series of questions and discussion points ready. Four critical areas you may want to review include continuity program activities, disaster recovery system details, business continuity procedures, and communication practices.

  • Continuity Program Activities: This would include ensuring that the vendor or business partner regularly reviews and updates necessary plans and procedures. Do they conduct ongoing tests of their disaster recovery systems? They should also be testing and exercising their business continuity plan. Lastly, it’s also critical that they provide employees with necessary training on these plans, both at the outset of the plan implementation and at least annually.

  • Disaster Recovery Systems: During vendor discussions and evaluations, ensure your business partners are identifying the location or locations where data is backed up. They should also identify recovery time objectives (RTO) related to that data and compare that desire with the RTO outlined within the existing plan. This is important as it relates to recovery time, since it will outline at which point after a disaster you are expected to have access to critical systems and data. If RTOs are unclear, you run the risk of being unable to work or access data or information you need, potentially disrupting clients and even violating contracts or regulations.

Categorized under: Business Continuity Planning 



Hedge Fund Operational Due Diligence: What Managers Need to Know

By Kaleigh Alessandro,
Tuesday, March 15th, 2016

The information below was originally derived from the expert panelists who spoke at a 2010 Eze Castle Integration event. Given how important this topic is we’ve updated the article to reflect today’s market.

The subject of hedge fund operational due diligence is one that has risen to the forefront for both hedge fund managers and investors in recent years. Prior to the economic downfall in 2008 and high-profile investment scandals made infamous by Bernard Madoff and others, hedge fund due diligence was viewed as an unnecessary assignment.

Historically, there has been a general lack of transparency within the hedge fund industry; larger funds, particularly, used to balk at investor inquiries. They figured there would never be a shortage of investors, so there wasn't a need to spend extra time satisfying their needs.

Due diligence, as a process, did not gain significant importance until recently. in the past, the responsibilities associated with it would often fall under the role of a CFO, CCO or other executive – someone who had very little time to devote specifically to due diligence. But as the industry has evolved over the last several years, so has the need and desire for operational due diligence.

So what exactly has changed?

Categorized under: Hedge Fund Due Diligence  Disaster Recovery  Hedge Fund Operations  Hedge Fund Regulation  Business Continuity Planning 



How to Create A Cyber Security Culture + Employee Security Awareness

By Mary Beth Hamilton,
Thursday, March 10th, 2016

Did you hear the story of the Central Bank of Bangladesh that lost $81 million to hackers? It happened in February 2016 and goes like this. The bank believes hackers executed a hack that allowed $81 million to be taken from the bank’s foreign exchange account at the Federal Reserve Bank of New York. It appears that the initial point of entry for the hackers was a spear-phishing email, potentially sent weeks before the fraud took place, which allowed the criminals time to remotely monitor and probe the bank’s networks without detection.

This is just the latest advanced threat facing financial organizations. Beyond cyber technology (which is essential), organizations need an internal culture of security, an ongoing, organization-wide commitment to defining and adhering to careful, thoughtful policies that reduce or eliminate “people vulnerabilities” through assessments, awareness, and education.
 
We recently published a Four Step Guide to Creating a Culture of Security. Here are some highlights – you can read the full paper HERE.

1. Create a Computer Incident Response Team

Create A Cyber Security Culture  At Hedge Fund

Your first step is to find the right people who can oversee your information-security policies and be part of a “Computer Incident Response Team.” Although IT professionals are responsible for overseeing and maintaining your computing infrastructure, you also need business users to play a central role in your security initiatives. 

After all, they’re the ones who use these resources – and the ones who can represent the biggest vulnerabilities and risks. While the team’s responsibilities can vary, many CIRTs are active in several key areas:

  • Create a Plan

  • Create Training Programs

  • Respond to Incidents

  • Communicate with Peers/Industry Groups 

Categorized under: Security  Launching A Hedge Fund  Hedge Fund Operations  Infrastructure  Business Continuity Planning  Trends We're Seeing 



How to Launch a Hedge Fund: Cap Intro, Legal & Tech Tips

By Zorela Georgescu,
Thursday, March 3rd, 2016

Successfully launching a hedge fund is a complex endeavor. Not only must emerging managers evaluate traditional deployment strategies, but consider current factors influencing the financial landscape.

Last week, Eze Castle Integration presented a webinar, “How to Launch a Hedge Fund,” featuring an expert panel that addressed some critical areas for consideration, notably capital introduction, legal and technology. There was quite a bit of content discussed during the 1-hour event, so we’ve pulled out some key takeaways.

Click here or scroll down to watch the webcast in its entirety.

Capital Raising (Paul Schultz, Director of Capital Introduction, Wells Fargo Prime Services)

  • Examine both content and context, i.e. cash inflows and outflows as well as the “big picture” that accounts for volatility

  • Be aware of the kinds of investors coming into the hedge fund space. Large and institutional pension plans are currently the largest investor base.

  • Be prepared when speaking to investors. Target those who have a history of being receptive to founder share class and who may offer lower management and performance fees.

  • Show investors that you have a 3+ year budget for working capital without any performance fees.

  • Have a well thought-out blueprint. Clarity and intention make all the difference.

Categorized under: Launching A Hedge Fund  Cloud Computing  Security  Disaster Recovery  Hedge Fund Due Diligence  Hedge Fund Operations  Hedge Fund Regulation  Infrastructure  Communications  Outsourcing  Business Continuity Planning  Trends We're Seeing  Videos And Infographics 



NFA Cybersecurity Interpretive Notice Goes Live Today - March 1, 2016

By Mary Beth Hamilton,
Tuesday, March 1st, 2016

Today’s the day.

The National Futures Association ("NFA") Interpretive Notice Regarding Information Systems Security Programs goes into effect. The NFA's Interpretive Notice to NFA Compliance Rules 2-9, 2-36 and 2-49 entitled Information Systems Security Programs requires Member firms to adopt and enforce written policies and procedures to secure customer data and access to their electronic systems.

The Cybersecurity Interpretive Notice applies to all membership categories--futures commission merchants, swap dealers, major swap participants, introducing brokers, forex dealer members, commodity pool operators and commodity trading advisors.

Rather than taking a ‘one-size-fits-all approach,’ the Cybersecurity Interpretive Notice adopts a principles-based risk approach to allow Member firms some degree of flexibility in determining what constitutes "diligent supervision," given the differences in Members' size and complexity of operations, customer types and counterparties.

But whatever approach is taken, the Cybersecurity Interpretive Notice requires Members to adopt and enforce an information systems security program (ISSP) appropriate to its circumstances.

Information Systems Security Program Key Areas

Similar to the SEC’s expectations, the Cybersecurity Interpretive Notice requires a written information security program to contain:

  • A security and risk analysis;

  • A description of the safeguards against identified system threats and vulnerabilities;

  • The process used to evaluate a security incident, including impact and incident response; and

  • Description of ongoing education and training related to information systems security for employees.Executive-level participation and annual review of the information security program is expected. Additionally, firms must provide employees training during the onboarding processes as well as periodically during employment.

Categorized under: Security  Launching A Hedge Fund  Hedge Fund Insiders  Disaster Recovery  Hedge Fund Due Diligence  Hedge Fund Operations  Hedge Fund Regulation  Business Continuity Planning  Trends We're Seeing 



Hedge Fund Technology Tips for New Startups, Part 2

By Kaleigh Alessandro,
Tuesday, February 23rd, 2016

The following is the second excerpt from our new whitepaper, Launching a Hedge Fund: 10 Keys to SuccessTo read part one, click here

Develop an IT budget for your first 2-3 years.

Operating capital may be limited in the first few years after your launch, so careful budgeting and long range planning will serve your firm well. Your information technology budget should include priorities and figures for at least two to three years, including infrastructure/hardware and software requirements. Some questions you’ll want to consider:

  • How many offices are you launching with? Do you plan to open additional offices in the near future?

  • How many users do you have on day one? How many can you expect to have in years 2 and 3?

  • Where are your offices located? Are there cost differences between domestic and international offices?

  • What are your trading practices and how does this impact your budget?

  • What kinds of systems do you need? (Order Management, Portfolio Accounting, Risk Management, CRM, etc.)

Ensure your technology budget coincides with your firm’s growth plan. Do you expect to grow quickly? Open new offices? Expand internationally? You will need to account for these changes.

Understand hedge fund regulations and how they affect your firm.

Governmental oversight of the financial industry has evolved dramatically in the last decade. Hedge funds, private equity firms and registered investment advisers now operate in a world where they are beholden to regulatory bodies with growing expectations and requirements. When launching your hedge fund, you’ll need to be clear up front with any responsibilities you may have to any applicable agencies – in the United States, that means the Securities and Exchange Commission (SEC). Are you required to register? If so, represent your firm accurately and be descriptive of your operations. If not forthcoming, you may open up your firm to serious regulatory and criminal prosecution.

Categorized under: Launching A Hedge Fund  Cloud Computing  Security  Disaster Recovery  Hedge Fund Due Diligence  Hedge Fund Operations  Hedge Fund Regulation  Infrastructure  Communications  Outsourcing  Business Continuity Planning  Software  Trends We're Seeing 



10 Keys to Launching a Hedge Fund: A Video Premiere

By Kaleigh Alessandro,
Tuesday, February 16th, 2016

Today's hedge funds are facing an environment defined by regulatory pressure, investor demands and fierce competition. For hedge fund startups, the challenges are even greater, so too are the demands. Successfully operating a new startup beyond the first year is a feat many managers struggle to accomplish, therefore it's critical for emerging managers to gain a full understanding of the industry that awaits them and the hurdles they should expect to face.
 
While the list of considerations is surely long for new managers, we've whittled it down to 10 Keys to Launching a Hedge Fund Successfully - a guide for new startups to use when setting off on their new journey.
 
Take a look at our latest video for a quick look at our 10 Keys to Success. And be sure to come back to Hedge IT later this week when we'll be sharing an excerpt from our brand new whitepaper on the same topic!
 

 

Categorized under: Launching A Hedge Fund  Cloud Computing  Security  Disaster Recovery  Hedge Fund Due Diligence  Hedge Fund Operations  Hedge Fund Regulation  Infrastructure  Communications  Outsourcing  Business Continuity Planning  Trends We're Seeing 



Winter Weather Preparedness Tips (Webinar Recap)

By Jordan DeSantis,
Thursday, January 28th, 2016

The winter season has officially greeted the East Coast with the first major storm of 2016, Storm Jonas. Jonas produced historic amounts of snow in many East Coast states setting records for all-time heaviest snowstorm at two prominent New York airports, JFK (30.5 inches) and LaGuardia (27.9inches). With these unprecedented levels of snow, New York City was forced to halt public transportation and implemented a mandatory restriction on private transportation as well. Jonas proved to be kind in the fact that the majority of the impact fell on the weekend but many firms can recall more disruptive storms occurring during regular business hours leaving many employees feeling stranded. To alleviate the stress incurred during winter storms, we sat down with our own Business Continuity Analyst, Matt Donahue, who creates, writes, and audits hedge fund’s business continuity plans. Matt spoke with us about different BCP scenarios and provided tips to keep your firm operational during the worst of storms.

Rather watch a video? Scroll down or click here to see Matt’s 15-min Q&A on winter weather prep.

Categorized under: Business Continuity Planning  Disaster Recovery  Hedge Fund Operations  Communications  Videos And Infographics 



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