Hedge IT Blog

Meetings are a way of life in the corporate world and most people will agree that they fall into two categories:

1. Those that are Effective; and
    
2. Those that are Not.

When meetings are run effectively, they serve a critical corporate productivity function. When meetings are run ineffectively, they waste time, become non-essential and simply cost money. This two-part article provides meeting leaders some helpful techniques you can implement to make sure your meetings stay as effective as possible.
 

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According to Thankful.com, “research shows that saying "thank you" for the good stuff in life makes for a happier, healthier you. And it makes those around you feel pretty darn good, too.” So in honor of Thanksgiving and the holiday season, we decided to make a list of the things we are thankful for here at Eze Castle Integration.

• We’re thankful our employees think Eze Castle Integration is a great place to work and told us so by naming us a Crain’s Best Place to Work in New York City 2009 & 2010.
   
• We’re thankful we can offer employees a Gift Matching Program to help double the impact of their donations to worthwhile non-profit organizations.
   

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If you’re a business of any kind, chances are you’re using email on a daily basis. A significant portion of email users across the world use Microsoft Exchange Server to support their daily business operations with email, voicemail, calendaring, contacts and more. If you’re one of them, you may be wondering about upgrading to MS Exchange 2010, which was released at the end of last year.

We’ve outlined some of the new features and key benefits to Exchange 2010 for businesses looking to upgrade or migrate to this platform.

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Last week we published an article titled “Hedge Fund Operational Due Diligence: What Managers Need to Know” that recapped the high points of our hedge fund due diligence seminar. We received a good deal of feedback about the top due diligence recommendations for hedge fund managers that were included in the article, so we decided to expand on that and create a Top 10 presentation.

Our presentation is a handy guide with some actionable recommendations for hedge fund managers preparing for the operational due diligence process.

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The subject of hedge fund operational due diligence is one that has risen to the forefront for both hedge fund managers and investors in recent years. Prior to the economic downfall in 2008 and high-profile investment scandals made infamous by Bernard Madoff and others, hedge fund due diligence was viewed as an unnecessary assignment.

Historically, there has been a general lack of transparency within the hedge fund industry; larger funds, particularly, used to balk at investor inquiries. They figured there would never be a shortage of investors, so there wasn't a need to spend extra time satisfying their needs.

Due diligence, as a process, did not gain significant importance until recently. in the past, the responsibilities associated with it would often fall under the role of a CFO, CCO or other executive – someone who had very little time to devote specifically to due diligence. But as the industry has evolved over the last several years, so has the need and desire for operational due diligence.

So what exactly has changed?

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If you follow us on Twitter, you may have noticed that we have been hard at work putting together our submission for the upcoming Help Desk Institute (HDI) Team Excellence Awards. Each year, the HDI honors Help Desk teams that have demonstrated outstanding customer service and support. The Team Excellence Award is focused on the people, process, and technology aspects of support centers.

Led by Director Dan Kummer, and Manager Andre Chinkan, the Eze Castle Help Desk team is based in New York City with additional employees located in London as well. The desk handles support calls for our clients worldwide on a 24x7x365 basis, through both remote and on-site engineering services.

In submitting for the HDI Award, we seized the opportunity to spotlight the many extraordinary aspects of our Eze Castle Help Desk Team and to create a Video!

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Have you ever received your firm’s telecommunication bill and noticed a number of unexpected charges? Many of these fees can be attributed to regulations set forth by the Federal Communications Commission (FCC).

Since these charges are not always straight forward or easily understood, we have compiled a reference list of the most common non-negotiable FCC charges our clients are seeing on their telecom invoices. We have included brief explanations of each to help you understand what these fees are and why they are being incurred.

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As a long time Microsoft partner, we were extremely proud when they selected us out of all their partners to spotlight in a video about the Microsoft Big Easy Offer. It’s not every day that our office becomes a “movie set” and our employees serve as “extras” so we soaked up the experience!

We were also able to share the spotlight with our longtime partner and customer, Code Red – a leading provider of research management systems to the financial industry. Code Red’s experience with the Big Easy Offer showcased the benefits of this program and how Eze Castle Integration works with its customers.

You are probably wondering what Microsoft’s Big Easy Offer is, so let me explain. The Big Easy Offer works by paying customers subsidy funds when they purchase one or more qualifying Microsoft products. These funds can then be applied to future purchases. When customers purchase from multiple product groups they can increase the subsidy they earn.

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