Blog Entries from 04/2010
Business continuity planning. Disaster recovery. BCP. DR. You know the terms. You know investors are looking for them. But do you know what the real differences are between them?
Business Continuity Planning and Disaster Recovery have the same goal: to implement procedures that will enable a business to recover in the event of a disaster or disruption. But each has its own focus. Business Continuity Planning revolves around people. A hedge fund business continuity plan should identify the steps necessary to get operations up and running as it relates to business functions and personnel. BCP plans usually identify mission-critical services, communication strategies, employee recovery procedures and training methods.
Disaster Recovery Planning is directly related to the technology and infrastructure that supports business operations. In developing a disaster recovery strategy, hedge funds typically examine what applications and services they have in production and which ones are mission-critical. File shares, email, accounting and trading applications and voice capabilities are often the first that come to mind, but firms should evaluate which are most essential to them. The two most important factors associated with disaster recovery planning are the recovery point objective (RPO) and the recovery time objective (RTO).
Eze Castle recently hosted a live web event focused on Marketing and Communications - two topics which, up until recently, many managers simply did not associate with hedge fund operations. These days, however, the topic comes up pretty frequently as managers are realizing that hedge fund investors are demanding more of them. And it doesn't end there! The competition for all the capital "out there" is becoming increasingly intense.
The question is, how do you make a hedge fund manager more comfortable in the Sales and Marketing role? Then, once you've landed the capital, how do you communicate effectively with the hedge fund investors? A whole new slew of issues arises here - how, and how often, can a fund communicate with hedge fund investors? How does one do this while staying in compliance with regulations?
In this blog post we'll explore the most salient advice from the webinar around hedge fund communications, marketing, websites and hedge fund CRM systems.
Transparency is the buzzword of 2010 and, rightly so, investors expect it -- make that, demand it. As a result, nearly every hedge fund product is touting its ability to provide greater, faster, better transparency. I’ll try to avoid that in this post and instead focus on a budding buzz-phrase – investor relationship management or hedge fund CRM as we like to call it.
Yes, I know everyone’s heard of Salesforce.com, but we’re talking about a CRM application that is built specifically for hedge funds. As a tool that supports investor relations, a hedge fund CRM gives funds the ability to centralize all of their investor data, including contacts, documents and correspondence while also allowing investors to access fund information at any time, including transaction history, account balance statements and other investment data.
Categorized under: Software
353,387,188. That’s the number of records involved in security breaches in the US since January 2005, according to the Privacy Rights Organization. In reality, we believe that number should be much high because many cases of exposed records are unknown or just not reported.
Just last week the Educational Credit Management Corp in St. Paul, MN reported personal information (names, addresses and social security numbers) for about 3,000,000 borrowers was stolen. It has since been recovered, but who knows how many people copied the data before the physical CDs were found. Security breaches like this have prompted states to enhance their data security protection laws. The law with the most force? Massachusetts 201 CMR 17.
We recently shared a panel with Robert Ehinger of Lee-Nolan Associates to discuss handling worst case scenarios and strategies for balancing investor needs and fund capabilities. The setting was Financial Research Associates' Due Diligence Master Class in New York City. Questions from the audience centered on the levels of coverage investors expect funds to have in terms of disaster recovery, insurance (key man) and pandemic planning.
At Eze Castle, we’ve seen a dramatic increase in awareness about business continuity planning and disaster recovery strategies, but too often folks just don’t know where to start or fear the price will be prohibitive. Let's look at those two perceived issues.
Categorized under: Disaster Recovery
At Eze Castle Integration we've been nearly 100% focused on the hedge fund and alternative investment industry since we started back in 1995. Over the course of these 15 years, much has changed both in technology and in the hedge fund market, but one thing has stayed constant - our commitment to being a thought leader and trusted partner to our clients.
Our company is passionate about two things: Technology & Hedge Fund Operations. So why are we telling you all this? Well, our passion is the catalyst for our new blog, Hedge IT.
Categorized under: Trends We're Seeing